Auto Retail News

Selects Ashish Bisaria as SVP, Customer Experience Bisaria To Lead Development & Execution of Customer Initiatives ATLANTA – Kicking off National Customer Service Week, while supporting its long-term strategy of serving customers anytime and a

Arlington Heights, IL – American Auto Guardian, Inc. (“AAGI”) announced that their 7th annual Agent Sales Contest resulted in a record number of winners being announced for 2012.  The contest is held annually, with trip destinations changing e

ASA-Ohio sponsors two educational meetings COLLEYVILLE, TEXAS – Reductions in parts profits was the biggest concern voiced by more than 125 collision repairers who attended two Automotive Service Association-sponsored meetings recently in Ohio cent

Auburn Hills, Mich. – Due to the overwhelming success and popularity of the event-based Mopar® “Top Eliminator” program, Mopar officials have decided to give fans an additional chance to win the title of Mopar “Top Eliminator” through

SAN ANTONIO — Service shouldn’t end when drivers leave the lot of their San Antonio Jeep dealer. At Ingram Park CDJ, the team knows how important it is to offer service to their drivers throughout the entire car owning experience. After d

“Why should I have my fire system alarms tested more often than what the fire department requires?” This is a common question our automotive business customers ask when we suggest they improve their testing program. There is a lot of confusi

“How am I doin’ boss?” “Ok, you still got a job, ain’t ya?” (chuckle, chuckle). Reality is…frankly, meaningful performance measurements are lacking in the entire pecking order of many dealership environments I encounter. However, there

RICHMOND, Va. — “Quick” and “effortless” are not words being used by many women when discussing their last car purchase, according to a recent poll conducted for CarMax, Inc. (NYSE: KMX), the nation’s largest retailer of used cars. Ne

MIDVALE, Utah– Ally Bank has been named “Best Online Bank,” “Best Savings Account” and “Best One-Year CD” in MONEY® Magazine’s annual “Best Banks in America” (October 2012) feature. Chosen