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High Value Performance Metrics

As a specialist in spend management and operations, I have developed a respect, a trust and a reliance on well-conceived and well developed performance metrics. Performance metrics allow us to check in on performance levels and quickly know where we
Sep 18, 2012
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Core Values Form the ‘Success Foundation’ – Step Five

J.W. “Bill” Marriott, Jr. is chairman and chief executive officer of Marriott International, Inc., one of the world’s largest lodging companies. The successor of the highly successful hotel change is a brilliant leader who clearly understan
Sep 18, 2012
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AIAG Survey Results Indicate Need for New Approaches to Improving and Measuring Automotive Quality

Global quality survey through J.D. Power and Associates establishes quality benchmarks and provides an industry road map for exploring significant culture and process changes SOUTHFIELD, Mich. — The methods for measuring quality in the automotive i
Sep 18, 2012
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Lease Returns Easier, More Convenient Now for Nissan and Infiniti Customers

FRANKLIN, Tenn.  – Turning in a leased car is about to get easier, quicker and more convenient for customers of two Japanese brands.  Nissan and Infiniti dealers now have a new app called RPM Mobile.  It allows dealers to complete a lease return
Sep 18, 2012
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Hunter’s Road Force Touch® with StraightTrak essential equipment for all KIA dealerships in the U.S.

Bridgeton, MO – Hunter’s Road Force Touch® balancer with Hunter’s patented StraightTrak feature is now essential equipment for all KIA Dealerships in the US. By measuring the lateral force, or tire pull, StraightTrak shows the technician optim
Sep 18, 2012
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Ford Fusion Certified As America’s Most Fuel-Efficient Midsize Sedan

NEW YORK, Sept. 18, 2012 – The all-new Ford Fusion is the most fuel-efficient midsize sedan in America with an EPA-certified 47 mpg city, 47 mpg highway and 47 mpg combined fuel economy rating for its hybrid model. All-new Ford Fusion is America’
Sep 18, 2012
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Alternative Fuel Vehicle Supporters Desire Vehicles from BMW, Lexus, Toyota, and Ford

Phoenix Marketing International’s Alternative Fuel Vehicle Consideration Study: Opportunities Lie in Shaping Alternative Fuel Image and Appeal to Youth Detroit, MI – Phoenix Marketing International (Phoenix), a Honomichl Top-30 market research fi
Sep 18, 2012
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Ford of Canada and CAW Reach Tentative Agreement on New National Labour Contract

The following statement is attributable to Stacey Allerton, vice president, human resources, Ford Motor Company of Canada, Limited. OAKVILLE, Ont. – Ford Motor Company of Canada, Limited and the Canadian Auto Workers union (CAW) have reached a tent
Sep 18, 2012
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3 Birds Marketing Experts Explain How To Maximize the Dealership’s Most Valuable Asset: The Customer Database

If a hailstorm was coming, most dealers and managers would take steps to protect their inventory from damage. If a vehicle on the dealership lot got splashed with mud, most dealers and managers would wash it to make sure their inventory showed well.
Sep 18, 2012