Auto Retail News

HERNDON, Va. – Audi of America and its U.S. network of 278 dealers will be working together to improve dealership operations and, ultimately, customer service through a new educational partnership with the National Automobile Dealers Association (N

Northridge, CA — Automotive CRM innovator PEAK PERFORMANCE announced today that dynamic sales and marketing executive Steven Gray has joined forces with the company as Chief Revenue Officer.  In his new role, Gray takes on national oversight f

According to The National Highway Traffic Safety Administration’s website, Ford Motor Company has issued three separate recalls involving the 1998-2003 Ford Windstar minivan. The first recall is to fix the rear axle of the Windstar minivans that mi

You master commonality-based rapport. Regardless of which type of first contact we made with our prospects, be it via live chat, a phone call, a lead or as a guest on our property, it is imperative that we understand and master commonality based rapp

Recently our firm has handled several cases where a dealership’s chances of success in a lawsuit were greatly weakened by errors or omissions in the dealership’s sales documents. In one case, there were several documents that required the signatu

FORT WORTH, TEXAS — GENERAL MOTORS FINANCIAL COMPANY, INC. (“GM Financial” or the “Company”) announced net income of $112 million for the quarter ended March 31, 2012, compared to $77 million for the quarter ended March 31, 2011. Earnin

ROSWELL, Ga. — MyDealerLot (MDL) announced that it has been selected to participate in the Mercedes-Benz USA (MBUSA) Preferred Vendor Status Program to provide Automated Customer Recognition, Targeted Messaging and Asset Tracking Systems utiliz

SANTA MONICA, Calif. — Millions of drivers could be endangered by operating vehicles that have been recalled but have not been repaired, reports Edmunds.com, the premier online resource for automotive information. In fact, one study says that th

Alexandria, Va.— Total bankruptcy filings in the United States for April 2012 decreased 16 percent compared to the previous year, according to data provided by Epiq Systems, Inc. April bankruptcy filings totaled 108,865, down from the 129,815 filin