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Early orders for top-spec Ford Kuga Mark launch success for latest SUV
• Over 1,850 all-new Ford Kuga models sold before dealer deliveries started – 1,600 of those to private buyers • Over 85 per cent of UK sales are top Titanium and Titanium X models • 98 per cent of orders are speci
Feb 26, 2013
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American car market on the upswing: car production to meet expected customer demand in 2013
Reports from the NY Times reflect on the recession and expected rise in consumer demand. New manufacturers and investments are reported as Ford, Chrysler, and GM resurge, hiring again with plans to continue their expansion. Reflections from Josep
Feb 26, 2013
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Retention Marketing: 10 steps to developing your existing customer base
NCMi brings valuable insight in this article on keeping your customers at your dealership longer, and expanding your profit margin with Fixed Ops programs, service-loyalty programs, and “ease of use” programs such as loaners, better hospi
Feb 26, 2013
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Repeat vehicle purchases still a result of relationships developed on the lot
According to an article on Marketing Daily, “post-purchase customer satisfaction” and conversations held after the purchase are one of the largest factors in ensuring a sense of relationship to the new customer: resulting in social media,
Feb 26, 2013
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GM Announces Widest Deployment of 4G LTE Services in Vehicles
Collaboration with AT&T begins with U.S. and Canada rollout in 2014 BARCELONA – General Motors today announced a broad global strategy to deliver a new generation of connected cars and trucks with embedded 4G LTE mobile broadband, the largest d
Feb 26, 2013
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Torture Testing a New Van: How Ford Dished Out 10 Years of Punishment in 180 days
•Ford subjects all-new Transit Custom – the 2013 International Van of the Year – to its most comprehensive ever vehicle testing process; durability tests simulate 10 extremely punishing years ownership in 6 months •More than 150 professional
Feb 26, 2013
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Sudden power loss in 724K Ford model cause for Feds to take interest
In a report by the Detroit News, 724,000 Ford models are being investigated for engine failure problems in 2009-2011 Escape, Fusion and Mercury models. Design changes in 2009 over complaints were not enough to fix what appears to be a throttle bo
Feb 26, 2013
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New Cadillac XTS helps re-develop GM’s strategy in China
According to Gasgoo.com, Shanghai General Motors released the new Cadillac XTS this week. American cars entering the international playing field represent competition for the 89% German-owned market: Shanghai GM plans to sell 100,000 Cadillacs in C
Feb 26, 2013
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Thasunda Brown Duckett Named CEO of Chase Auto Finance
New York, NY – Chase announced today that Thasunda Brown Duckett has been named CEO of Auto Finance, part of Chase’s Consumer & Community Banking division. Ms. Duckett previously served as national retail sales executive for Chase’s Mortga
Feb 25, 2013