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Oil Change Service, Leading Driver of Service Traffic and Cross-Selling Opportunities

Search Auto Parts suggests dealers take advantage of the opportunity behind regular oil change service appointments. Experts and service departments can discover what services are best pushed when a customer visits the dealership for a tune-up. More
Apr 8, 2013
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In Hybrid Vehicle Service, Safety is Priority

Vehicle Service Pros provide a warning on proper tools and care when working on hybrid vehicles. When measuring voltage, service professionals should always use a DMM rated CATIII 1,000 V, with leads rated Cat III 1,000 V. Stress the importance of we
Apr 8, 2013
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From the Execs: Keys to Beat the Independent Service Chains

Spare Thoughts blog asked 7 Executives from the Dealership Service Industry how to turn your majority share of the service industry into a convincing win with your customer base. Top suggestions for improving the OEM service department’s appeal
Apr 8, 2013
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Warning Light Error Means More Service for Late-Model GM Vehicles

According to AutoWeek, nearly 800,000 late model vehicles from GM are likely to need more frequent oil changes due to a worn-out balance chain. Warning lights in some Chevrolet Equinox, GMC Terrain, Buick LaCrosse and Buick Regal models need to be re
Apr 8, 2013
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410,000 Miles: Time for an Upgrade?

How do unpopular, unappealing cars stay on the market for so long? The Truth About Cars provides a list of high mileage trade-ins from various dealers that include a range of surprisingly long-lived cars. Once hunk, now junk: view a 272,522 mile, 199
Apr 5, 2013
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1967 GT500 Shelby “Eleanor” Up for Auction

Car Buzz features the latest hot American car up to auction for used industry aficionados: the 1967 GT500 Shelby Mustang dubbed “Eleanor” from the movie “Gone in 60 Seconds.” This hot rod was modded by Chip Foose and Cinema Ve
Apr 5, 2013
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Auto-Finance Complaints Number 1,585 at CFPB

From Auto Finance News, consumers have registered 1,585 auto finance complaints this year to-date. Loan and leases were typically settled with reparations, and lender response has been largely under debate in the past year. This transparency helps fu
Apr 5, 2013
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Housing Recovery Contributes to March Auto Sales Boost

Daily Finance reviews the impact of the recovery of the housing market on the significant rise in automotive sales in the US in March. Since the housing sector’s recovery, the broader economy has a chance to pick up; consumers loosen their wall
Apr 5, 2013
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Down Payment Risks & Customer Relations for Finance Officers

Jamie LaReau explores the ethics behind accepting a large down-payment on a lease. The risk of totaling the car before the lease ends, and the capital reduction/depreciation value of the money put down initially, can create much hardship for car leas
Apr 5, 2013