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Re-develop Customer Relations with Low Pressure Sales Tactics in Pre-owned

Jenn Herman provides customer insight on the experience available in the used department. Re-working your sales team to be less pushy and more professional is an obvious tactic that improves customer relations, and can be employed in social media as
Apr 12, 2013
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Used Car Value Index for March 2013

Manheim’s Used Vehicle Value index reflects on the drop in sales in March, 2013. Lease support has grown, as have dealer auction sales. A full outline of selective markets and price changes is available in the report below: View the PDF on Manh
Apr 12, 2013
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Stock Versus Scrap Rates for Used Cars Reveal Clunkers Still Popular

From Energy Exchange, sources recognize an interesting trend that runs contrary to current administration preferences. The Obama administration’s firm stance against fuel-inefficient vehicles, now defined as any car running under 41.7 mpg, seem
Apr 12, 2013
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Commercial Truck Resale Trends, Nationwide

NADA’s blog provides insight on regional popularity for sleeper tractors and trucks. Values placed on trucks by region reveal that California, the Mountain region and Desert Southwest are most popular for used truck sales. View the graph and mo
Apr 12, 2013
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CarMax Quarterly Profits Improve as Used Car Sales Fall

RICHMOND, Va. – CarMax, Inc. (NYSE:KMX) today reported record results for the fourth quarter and fiscal year ended February 28, 2013. “We believe our long-term focus on developing associates, enhancing the customer experience, driving efficie
Apr 12, 2013
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Dealer-Communications’ CEO Mike Roscoe Featured on CBT News

Today, Dealer-Communications CEO and President Michael Roscoe was featured on CBT news. He provides an in-depth look at the 14th Digital Dealer Conference and Exposition, and explains what it can offer to dealers, managers, and other dealership sales
Apr 12, 2013
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Vehicle Forecasting & Inventory Management Study

From GM and SAS Global Forum, vehicle retail forecasting demand and inventory management system usage can be modeled from the following study. With Shanghai as a market segment, follow the model to apply data from from inventory management systems to
Apr 12, 2013
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Fraud Alert: DOT Identity Theft Scheme

FMCSA Security Bulletin # 032813.01 This bulletin is for use by FMCSA Industry, Government, and Law Enforcement Partners. Another round of fraudulent USDOT Letters dated March 12, 2013 are being distributed, largely by fax, to motor carrier officials
Apr 12, 2013
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The Inventory Swing and the Fiscal Cliff Increase Odds of Mid‐Year Lull

Real GDP growth for the recently completed first quarter of 2013 appears likely to exceed earlier expectations when the first estimate is released on April 26. Despite the drag from fiscal tightening, real GDP growth is set to register in the rang
Apr 12, 2013