Auto Retail News

San Ramon, CA – Dealer-branded prepaid maintenance (PPM) programs that are 100 percent funded by customers are boosting service revenue by 15 percent and customer retention to 60 percent (and even higher). These findings and other auto dealer repor

ORANGE COUNTY, CA – Joe Verde Sales & Management Training, Inc., (JVSMT) today announced that according to a recent poll of auto dealer salespeople, price is perceived to be the most troubling part of the sales negotiation process. An informal

SOUTHFIELD, MI – Recent analysis of repeat buying behavior from Polk during the first quarter of 2013 finds average new vehicle brand loyalty rates increasing to 51.5 percent, up more than 2 percentage points over the same time period last year. Th

IRVINE, CA – For the second year in a row, KBB.com was awarded Online Auto Shopping Brand of the Year by the 2013 Harris Poll EquiTrend study, announces Kelley Blue Book www.kbb.com, the leading provider of new and used car information. The Har

ATLANTA – According to Equifax’ latest National Consumer Credit Trends Report, $69.6 billion in new credit for auto loans was originated in January and February 2013, the highest level in more than eight years and more than 70% higher tha

According to NBC News, Chrysler recalls 630,000 SUVs and Jeeps worldwide. Just two days after refusing a government request to recall 2.7 million older-model Jeeps, Chrysler has decided to do two other recalls totaling 630,000 vehicles worldwide. The

FORT WORTH, TX – The National Automotive Finance Association (NAF) Association is offering a Consumer Credit Compliance Officer Certification Program to assist finance companies in meeting the increasingly difficult challenge of complying with

Schaumburg, IL — Experian Automotive today announced that new vehicle leasing rose by 12.5 percent to achieve the highest level since it began tracking the data in 2006. According to its State of the Automotive Finance Market report, leasing accoun

According to F&I and Showroom, Colorado governor signs dealer protection bill. DENVER — Colorado Gov. John Hickenlooper signed into law Wednesday a Senate bill that better empowers dealers when negotiating their franchise agreements with manufa