Auto Retail News

The do’s and don’ts of a service department website, from Stratosphere Studio. As one of your greatest sales tools, it’s clearly very important to maintain an equally great website for your auto body shop. Pretty much every business the

Time after time as I speak to dealers, GMs, sales managers and fixed ops directors about customer relations, the phrase I am hearing is, “customers want to know we care.” When I hear about it, this is what I think customers are telling their deal

How to tackle a drivability complaint when no code is stored, according to Search Auto Parts. It seems that we as an industry overall have become dependent on computer-generated Diagnostic Trouble Codes (DTCs). When faced with a drivability complaint

According to Search Auto Parts, Bosch expands fuel injectors, spark plugs, wiper blade product lines with new part numbers. Bosch continues to expand its offerings with several new part numbers added to its following product lines – fuel injectors,

TrueCar, Inc. the automotive pricing information and analysis company that creates a better buying experience for dealers and consumers, estimated today that the average transaction price (ATP) for light vehicles in the United States was $31,088 in J

According to SubPrime Auto Finance News, almost 70% of pre-owned vehicle sales included financing. The finance office stayed busy in July working up contracts for used vehicles as CNW Research determined 68.9 percent of all used sales last month incl

Ford raises $1 billion with year’s first benchmark 10-year bond, according to Bloomberg. Ford Motor Co. (F), the second-largest U.S. automaker, raised $1 billion in its first sale of benchmark 10-year bonds since September. Ford Motor Credit’

Hundreds of thousands of flooded cars have washed up on the shores of every state in the country. According to new research from Carfax, more than 212,000 cars that were branded as flood damage by a state Department of Motor Vehicles (DMV) are on U.S

We know that the majority of car buyers today walk into the showroom pretty well settled on what they want and how much they want to pay. They want to get in, do the deal, and be on their way as promptly as possible. If your selling processes address