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Experian Automotive: Ford Motor Company tops U.S. commercial vehicle market share in Q2 2013

Experian Automotive announced that Ford Motor Company ranked highest in market share for all commercial vehicles at nearly 21 percent in Q2 2013, followed closely by International (17.5 percent) and Freightliner (15.6 percent). This analysis included
Sep 10, 2013
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This Weeks Recalls from NHTSA

NHTSA Campaign ID Number: 13V396 Manufacturer: Toyota Motor Engineering & Manufacturing Make / Model Years: LEXUS / 2006-2008 TOYOTA / 2006-2010 Subject: Inverter Failure may cause Hybrid Vehicle to Stall NHTSA Campaign ID Number: 13V395 Manufact
Sep 9, 2013
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Gaining a Universal Insight into the Diagnosis of Automotive Ignition Systems

Gaining a universal insight into the diagnosis of automotive ignition systems, according to SearchAutoParts. Did you know that a fourth state of matter powers the spark ignition internal combustion engine (ICE) and it can be used for engine diagnosis
Sep 9, 2013
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A Picture is Worth 1,000 Sales

In an ideal situation, your dealership would have an unlimited marketing budget to promote yourself. But we all know it doesn’t work like that. The question you need to ask is, “How do we optimize our limited marketing dollars to produce the best
Sep 6, 2013
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Use Your Camera

We all have iPhones today, iPads, laptops, communicating devices of all forms, shapes and sizes. They are great for looking at data, I even like them myself. What I have found is that they are even better for helping you in training your people. They
Sep 6, 2013
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How to Dominate with Savvy Hiring and Retention: Part I

Over the past three months I have been spending hours working with as many dealer principals as possible. The purpose was simple, to discover what separates great dealerships from mediocre ones. In the end the answer was abnormally obvious — the pe
Sep 6, 2013
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Generation Y: A Tremendous Gold Mine of Opportunity

So, who are these people called the Generation Y or GENY for short? They are the children of the baby boomers. You know, those born between the years 1977-1996, they are also known as the millennial. There are around 80 million members of GENY in thi
Sep 6, 2013
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Using Technology to Increase Productivity

It is easy to monitor the productivity of your sales department. I don’t know a dealer in this country that doesn’t ask this question every morning or check his email to find out, “How many did we get out yesterday?” On the flip side, I only
Sep 6, 2013
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What The Wait Is Costing Your Dealership!

“It’s not the time in the F&I office that makes customers want to scream, it’s the time waiting to get in there that makes them angry.” Recently when a Southwest airplane lost its front landing gear at LaGuardia airport, I was in another
Sep 6, 2013