Cassie Broemmer
Cassie Broemmer, Chief Revenue Officer of Car Wars will be hosting an insightful, hands-on session at Digital Dealer Conference & Expo 2025! The 90-minute, interactive talk is titled “Stop Leaving Money on the Table: Maximize Phone Performance with AI and Real-Time Coaching.”
This 90-minute workshop will guide attendees through a hands-on session focused on improving dealership phone handling. Participants will analyze real-world dealership phone calls through live mystery shopping to identify key factors that influence customer experience and conversion. The session then highlights how AI technology can enhance phone performance by booking appointments faster, more accurately, and with fewer drop-offs. Attendees will leave with actionable strategies to combine their team’s expertise with AI solutions to drive more sales, reduce missed opportunities, and improve overall phone performance at their dealership.
Key Takeaways:
- Understand the Impact of AI on Phone Performance: participants will learn how AI can improve call handling by reducing wait times, increasing appointment booking accuracy, and eliminating dropped calls
- Analyze and Grade Real Dealership Phone Calls: attendees will evaluate live mystery shop calls to identify strengths and weaknesses in their current phone handling processes
- Develop Actionable Strategies to Combine Human Expertise with AI: attendees will walk away with practical strategies for integrating AI solutions with their team’s skills to improve phone handling, increase sales, and enhance customer satisfaction
About Cassie Broemmer
Cassie is the Chief Revenue Officer for Car Wars. She is responsible for driving revenue growth through strong partnerships with our dealer clients and partners, leveraging both the Car Wars Consulting and Sales teams. Cassie ran the Marketing and CRM divisions for Van Tuyl Group, the nation’s largest privately held automotive group, for 11 years. She then led the marketing efforts to rebrand the group to Berkshire Hathaway Automotive when it was acquired in 2015. With over twenty-two years in the automotive industry, she served as a district sales manager with AutoTrader.com and held positions as a regional sales manager, national sales trainer, national accounts director, and director of CRM sales at Who’s Calling, Inc.
Explore DDCE2025
#DDCE2025, coming to the Mandalay Bay in Las Vegas on October 14 and 15, is the event that brings the auto retail community together. Attendees are able to cultivate business relationships and growth through its expo hall, networking activities, and insightful sessions that attract dealership and OEM professionals from across the U.S. who are seeking new ways of enhancing dealer operations.
The show has been redesigned in 2025 to offer a more focused experience over two days, with restructured sessions and expanded expo hall time. The new format gives attendees the time and space to focus on what matters most to them.
“We’re excited for attendees to experience the innovative updates Digital Dealer has put in place,” said Group Show Director Jaymie Nielsen. “All content is thoughtfully scheduled with no overlap and includes dedicated expo hours to maximize engagement.”
Digital Dealer Conference & Expo will include:
- Dedicated Expo Hall hours to discover new solutions, make connections with peers, and fast-track your buying decisions.
- 25-minute expert led talks that provide a deep understanding of the topics and trends dominating the industry today, all in an easy-to-digest package.
- 90-minute hands-on, immersive sessions so you leave with a clear understanding of not just what to do but how to execute it.
- The Ultimate AI Hackathon, an exhilarating workshop designed by Brent Wees of idea.meet.plan where teams battle it out to create innovative AI-driven marketing solutions.
- And more!
Digital Dealer offers full conference and expo badge options, as well as an expo hall-only option for Dealerships/OEMs. There is also Non-Exhibitor Conference & Expo Pass.
Two days. Endless value. Check it out and save your spot!
Click here to register now.
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