As sales for Infiniti’s continue a decade long decline, some dealers looking to keep their doors open are being approved for a joint location with Nissan stores. According to recent published reports, an Infiniti dealership sells approximately 24 vehicles monthly on average with many dealers reporting losses of $600,000 to $900,000—others are reporting losses exceeding $2 million […]

Three dealers had fallen victim to the same sophisticated fraud scheme in just one week. The story spreading through dealership break rooms across the country is becoming all too familiar. A new wave of digital payment fraud has hit the auto industry hard, with a particularly nasty scheme targeting Chinese-speaking communities through WeChat. But this […]

New-vehicle prices in November climbed higher year-over-year for the second straight month as the average transaction price (ATP) was $48,724, an increase of $699, or 1.5 percent, from November 2023, according to data from Kelley Blue Book released Dec. 11 New-vehicle inventory at the start of November was above 3 million units for the first […]

As we look back on the third quarter, the automotive market has revealed key trends that highlight the complexities of inventory management for auto retailers. In Q2, dealers experienced a 10 precent sales increase for new vehicles despite challenges like the CDK Global cyber incident. However, this surge in sales coincided with rising inventory levels, […]

Soracom recently announced its global strategy for the connected car industry by addressing connectivity and cloud management challenges faced in putting more connected cars on the road. To that end, it showcases a proof of concept (PoC), developed in collaboration with Toyota Motor Corporation, for a next-generation network architecture for connected cars to securely connect […]

The finance and insurance (F&I) process is a challenging part of the car-buying journey. Customers frequently encounter issues like lengthy wait times, high-pressure upselling of additional products, hidden fees, and confusing financing terms, all of which can lead to frustration and mistrust. Lack of transparency, poor communication, and outdated manual processes can further complicate the […]

As a tumultuous year comes to an end for CDK Global, the company has announced multi-year deals with three of the largest dealerships in the U.S. in the last few months Since September, CDK, the leading automotive retail software provider, announced a separate agreements with Sonic Automotive, Inc., Greenway Automotive Group, and Holman Auto. The […]

I’ve had the unique opportunity to witness the evolutionary impact of technology on dealer operations throughout the years, and the automotive industry moves faster than you might think. Tech has grown to become the main focus and the biggest pain point for dealerships of every manufacturer, of every size, and of every market, either making […]

Rivian CEO RJ Scaringe is not a fan—to put it mildly—of current U.S. laws that he sees as protecting franchised auto dealers. The electric vehicle company has gone the direct-to-consumer model to sell its vehicles. But much like fellow EV car company Tesla, the company has had to navigate protections for car dealers codified into […]