Today’s consumers crave convenient and frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Dealerships that don’t prioritize customer expectations are more vulnerable. Meet the needs of your customers today with business text messaging.
Join us in this webinar as we delve into the results of Podium’s 2020 State of Business Texting report and provide key insights on what dealerships need to do to effectively implement a text messaging strategy.
Primary Learning Objectives:
1. Learn more about dealership perceptions vs. consumer expectations.
2. Discover ways to meet the needs of consumers with business text messaging.
3. Get tips for increasing customer engagement with text messaging
Marketing Specialist, Podium
Demand Gen. Manager for Auto & Auto Services, Podium