Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Trending Auto Retail News

2015 Corvette Gets Digital Performance Driving Coach

2015 Corvette Gets Digital Performance Driving Coach

2015 Corvette gets digital performance driving coach, according to AutoGuide. The company just announced that it will offer a “performance data recorder” in the 2015 Corvette Stingray. Equipped cars will be able to record driving including track laps for playback with...

International Nameplate Automobile Dealers Announce Monthly Sales

The American International Automobile Dealers Association (AIADA) today released December 2013 sales figures for the international nameplate automobile industry. AIADA represents America’s approximately 10,000 international nameplate franchises whose brands accounted...

Service by the Numbers: Seven Benchmarks of Success!

For those of you attending the NADA convention January 24 – 27 in New Orleans, I will be leading a fixed ops workshop again this year. The workshop will be presented twice on Friday afternoon and again on Sunday afternoon. I hope you’ll be able to attend; I’d...

Pushbutton Profit

Pushbutton Profit

Fumbling through your pockets or handbag to search for the right car key on a key ring is nothing but an obstacle standing between you and your destination. With keyless entry and pushbutton ignition, you can start your car and get to your destination faster. Some of...

Vendors, Vendors, Everywhere. How do I choose the right one?

Vendors, Vendors, Everywhere. How do I choose the right one?

There is no shortage of vendors ready to take your money…um, I mean provide you services to increase your bottom line. There is a vendor for everything you need, and even for things you don’t know you need. But how do you choose the right one? There are a lot of...

Best Practices for Responsive Design

Best Practices for Responsive Design

When Responsive Web Design hit the automotive space over a year ago, it was a brand new concept to many. The idea that dealers no longer needed a separate mobile site, but a single site with a Content Management System (CMS) that automatically adjusted to various...

The Heartbreak (and Loss) of Broken Promises

A covenant is a contract. We make them when we ask someone’s hand in marriage, we sign one when we acquire a dealership franchise and agree to pay floor-plan. Whether informal or formal, employees make a covenant with their employer when they agree to give their...

Who is Serving Who?

Who is Serving Who?

“The customer knows in the first 60 seconds if you are trying to help them, or help yourself. The remainder of your time with them is directly affected by their perception of your intent.” An individual obtained a once in a lifetime appointment to interview Warren...

Join us for Digital Dealer Las Vegas 2021