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Trending Auto Retail News

Used Car Slang – Designer Slang Car Colors

Used Car Slang – Designer Slang Car Colors

Through all the years, it’s obvious that I probably had more exposure to more pre-owned managers and pre-owned department slang than anybody else in the industry. I am currently asked, especially by new managers, what it was like in certain decades. Going back and...

Congrats! You’ve Won a …Lawsuit!

Congrats! You’ve Won a …Lawsuit!

Were you hoping to win a prize? Sorry, in my promotion no one wins, I just say that so you will come into my dealership. Doesn’t that sound awful? Unfortunately, it happens all too often in our industry. Dealers run sweepstakes where everyone is a “winner”. The ad...

Confounded Compliance!?

Confounded Compliance!?

Having been a dealer, operated dealerships, and for the last decade or so consulted dealers on OSHA, F&I, identity theft and other worker and consumer protection laws, I know that thinking about and addressing compliance is no one’s idea of a holiday. Still, a...

Three Simple Tactics to Increase Customer Loyalty

Three Simple Tactics to Increase Customer Loyalty

Three simple tactics to increase customer loyalty, according to Marketing Profs. For years, my business approach was this: If you make something truly remarkable, it will sell itself. I know, it's very "Field of Dreams," but that's how I thought. And then I read The...

The 5 Secrets of Great Bosses

The 5 Secrets of Great Bosses

The 5 secrets of great bosses, according to Entrepreneur. When you think of your best boss ever, what did he or she do that created an inspiring work environment for you? How did he or she act to enable your high performance and high engagement each day? I’ve asked...

Increasing ROI from Website Marketing

Increasing ROI from Website Marketing

If it’s all about location, location, location in real estate, it’s all about leads, leads, leads for auto dealers. Not surprisingly, almost all are laser focused on keeping a high number of inbound leads flowing regularly. One obvious way to do that is through...

Digitally Engaging Your Target Customers

Digitally Engaging Your Target Customers

Most of us have had that dream where it is a day before graduation and you realize there is some class you have never been to and must pass top graduate. I bet there is a marketer’s version of that nightmare where a time traveler from the 80’s lands at a business and...

Private Buyers Lead Dealership Consolidation

Dealership buy/sell activity increased 60% in the first quarter of the year (see Chart 1). The increase is attributed to a rise in the number of sellers entering the market. Buyers, both public and private, have reported an increase in the number of acquisition...

Be Helpful: Build Trust Online & Sell More

Be Helpful: Build Trust Online & Sell More

If you're looking to promote your dealership on the Internet, you first need to establish trust. It's not enough to build a great website, optimize it so that it ranks well within search engine results, then attract qualified local shoppers the instant they’re ready...

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