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Trending Auto Retail News

The Gap Between Auto Dealers and Social Media

The Gap Between Auto Dealers and Social Media, from The New York Times. Matt Howell, the general manager of a Hyundai dealership in Huntsville, Tex., has been in the auto business for 18 years. In all that time, he said, “I can think of one deal that originated...

AutoMD joins AMRA/MAP

AutoMD joins AMRA/MAP, from Tire Business. ARLINGTON HEIGHTS, Ill. (April 7, 2015) — AutoMD Inc., an online automotive repair resource for consumers, has joined the Automotive Maintenance Repair Association (AMRA). Carson, Calif.-based AutoMD, through...

Meet Auto Arrival from Service Dynamics

Meet Auto Arrival from Service Dynamics, from Autopo1nt. For many consumers, taking a vehicle in for service is not an experience they look forward to. It is also a highly competitive industry with many choices as to where they can service that vehicle. As such, it is...

Tips to help manage the spring service rush

Tips to help manage the spring service rush, from Dealernews.com. NOW THAT SPRING has sprung, service advisors should be enjoying the business they wished for all winter. But be mindful that the spring rush of business doesn't last forever and we cannot afford to...

Find Missed Opportunities in Fixed Ops

Find Missed Opportunities in Fixed Ops, from Auto Remarketing. SAN FRANCISCO - The service and fixed operations industry is a $310 billion business. The problem is, only a little more than a quarter of that goes to franchised dealerships, says Netsertive’s Tim...

Red Velvet Rope Policy

Red Velvet Rope Policy, from Fixed Performance. Our individual quality-of-life demands that we enjoy our careers. If we have customers that cause us nothing but grief how do we give them the service that illustrates our commitment to customer care? When I first heard...

6 Field Services Trends to Look for in 2015: Part 1

6 Field Services Trends to Look for in 2015: Part 1, from tsia. With major change affecting the technology services industry as a whole, it’s important to stay on top of how emerging trends can affect your business. Based on the results of TSIA’s most recent research...

Lock-in Customer Loyalty: Cultivate a Great Social Media Habitat

How do we foster and sustain customer loyalty in a world of untrustworthy messages coming at our customers like a fire hose? Loyalty is a customers’ intention to continue doing business with you, to perhaps increase their spending, and to say good things (or refrain...

Electric cars making their way to used market

Electric cars making their way to used market, from WPRI.com. PROVIDENCE, R.I. (WPRI) — If you have ever considered buying an electric car, now may be the time to find some great deals. Four years ago, electric cars were cutting edge — but now they are moving into...

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