Trending Auto Retail News
Build trust with consumers, protect their data
Consumers and dealerships mutually benefit from the convenience of having quick access to customer data, allowing for a more customized shopping experience in less time. However, since consumers are exposed almost daily to headlines highlighting yet another widespread...
Leveraging SWOT Analysis
Leveraging SWOT Analysis, from AutoCarePro. As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baseline from which...
A Fresh Look at Dealership Measurement and Reporting
A Fresh Look at Dealership Measurement and Reporting, from DealerRefresh. To a lot of managers, the thought of yet another monthly vendor report is about as exciting as an empty dealership on Saturday afternoon. I get it – you’re busy, you’ve got a system, things are...
Federal-Mogul’s Garage Gurus app is golden
Federal-Mogul's Garage Gurus app is golden, from Auto Service Professional. Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has received the 2015 National Catalog Managers Association (NCMA) President’s Gold Award for Catalog Excellence for its...
Dunn Tire launches responsive website
Dunn Tire launches responsive website, from Modern Tire Dealer. Dunn Tire LLC has redesigned its website to work seamlessly across all devices, make it easier and faster for customers to get information, and simplify the tire purchasing process. Dunn Tire’s fully...
AutoAlert & CreditMiner Partner to Aid in Service Sales
AutoAlert & CreditMiner Partner to Aid in Service Sales, from Auto Remarketing. IRVINE, Calif. - AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-not-sold records,...
GM prognostics use 4G for data acquisition, cloud analysis
GM prognostics use 4G for data acquisition, cloud analysis, from SAE International. Prognostics uses real-time monitoring to detect impending fault and deploys an in-car display, smartphone text, email, and/or remote notification to chosen receiver. “How much longer...
Wrong Car Dealership Staffers Stuck Fielding Customer Questions
Wrong Car Dealership Staffers Stuck Fielding Customer Questions, from WardsAuto. Service advisers and auto technicians say they’ve got other things to do than explain how infotainment systems work. It’s the job of dealership auto technicians to fix vehicle...
Vehicle TLC: Proper Vehicle Care Has Many Merits
Vehicle TLC: Proper Vehicle Care Has Many Merits, from AutoCarePro. While raising the awareness of preventive maintenance sounds good in theory, especially during April Car Care Month, the reality is many motorists’ vehicle maintenance habits just don’t stack up....
Auto Dealership Service Dept. Relationships Need Repairs
Auto Dealership Service Dept. Relationships Need Repairs, from WardsAuto. Repair work is needed to fix flawed communications between dealership service advisers and auto technicians. That’s according to a Carlisle & Co. survey done in cooperation with 23...
What Are the Different Types of Fixed Operating Costs?
What Are the Different Types of Fixed Operating Costs?, from wiseGEEK. Fixed operating costs represent any cash outflows for business necessities that do not change over time. In most cases, all businesses have some type of fixed costs in their operations. Most of the...
TrueCar projects record certified pre-owned vehicle revenue in 2015
TrueCar projects record certified pre-owned vehicle revenue in 2015 , from benzinga. ANTA MONICA, Calif., April 13, 2015 /PRNewswire/ -- TrueCar, Inc., the negotiation-free car buying and selling mobile marketplace, estimates consumer purchases of certified pre-owned...
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