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Trending Auto Retail News

Building Credibility Through Defining Terms

Building Credibility Through Defining Terms

What would it mean to you if you were to pick up a skill that enabled you to quickly build rapport and credibility with your customers and help you earn more of their trust? Would it be worth a little bit

3 Reasons to Consider Hiring from the "Outside"

3 Reasons to Consider Hiring from the "Outside"

Growing up in the automotive industry, I have experienced a lot of different management styles and have come to the conclusion that some of our top sales people are not necessarily the best choice

Redefining Employee Engagement

Redefining Employee Engagement

There have been countless studies about employee engagement and how, when engaged, employees tend to be happier, more productive and deliver a better customer experience. With a 70 percent annual turnover rate in sales,

Google’s Impending Changes to AdWords

Google’s Impending Changes to AdWords

Google recently made significant changes to its PPC (pay per click) ad serving platform with respect to how the results are displayed on SERPS (search engine results pages). Basically, rather than have

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