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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Trending Auto Retail News

Media Management in the Digital Age

Media Management in the Digital Age

It doesn’t seem that long ago when a media buyer’s job was a lot less complicated.  Obtain the research results from Nielsen, Pulse, Arbitron,

Your DMS and Technology Tasks

Your DMS and Technology Tasks

I was once working late at night in the accounting office as a consultant on their DMS computer and needed a pen to write down an error message. I opened one of the desk drawers and

Ready, Shoot, Aim Mantra?

Ready, Shoot, Aim Mantra?

Crazy to admit but the same problems we witnessed 5, 10, 15 years ago still infect and remain problematic in a lot of dealerships today.  When discussed, the common excuse is; “but this

Give Them Options & Revenue Will Come

Give Them Options & Revenue Will Come

There’s nothing more disheartening to a service advisor than presenting a customer with a list of service recommendations only to hear the customer agree that they need the service, understand

How to Become a Game Changer!

How to Become a Game Changer!

In last month’s column I presented differences in the mindset and behaviors of three primary performance groups: caretakers, playmakers and game changers.

Stop Following The Vendor Trend

Stop Following The Vendor Trend

The automotive industry, while very complex and diverse, has one unified major flaw. This flaw can directly affect every dealership in the country. It may or may not have a detrimental effect

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