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According to Harvey Mackay, “Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.” While almost every major
Witt’s Wise Words: The Importance of Time [VIDEO]
A short vlog from ELEAD1ONE’s own Bill Wittenmyer on the importance of time.
Hard Facts: How to Start Tracking Your Campaigns [VIDEO]
Do you measure up? We spend so much money on television, radio, coupons, and other broadcasting for our marketing campaigns that we don’t have a ton of attribution for.
GMs, Here’s the Key to Better Used Car Profits
The surest path to better used car profits is to increase inventory turn. The fastest way to add turn is to get cars through recon faster. Get cars through recon just 2.5 days faster adds one turn;
New White Paper Reveals an Automated Solution to Revolutionize the F&I Cancellation Process
A new solution from F&I Express is revealed in the “2017 Guide to Operational Efficiencies & Regulatory Compliance in F&I Product Cancellations”.
Dealer-Branded Maintenance Can Help Offset Risks of Unexpected Repairs
Auto dealers who offer dealer-branded prepaid maintenance (PPM) plans to customers extend to them valuable goodwill that can help offset the risk of debt for vehicle repairs,
MBLM Announces Automotive Industry is #1 for Brand Intimacy
MBLM, the Brand Intimacy Agency focused on strategy, design, creative and technology, today revealed that the automotive industry ranked first in its Brand Intimacy 2017 Report.
LotParty Episode 36: ROI Metrics That You Want To Track For Used Cars [VIDEO]
In this episode of LotParty, Jasen Rice from Lotpop goes over that there is more important metrics to track for your inventories ROI then just Average frontend gross and total gross.
AutoGravity Announces Partnership with CarFinance.com
AutoGravity, the FinTech pioneer transforming car shopping and finance with smartphone technology, today announced a partnership with CarFinance.com, an industry leading
Convenience: The Biggest Factor in Increasing Service Revenue & Retention
Convenience is one of the biggest factors that influences customers when choosing where to take their vehicles for service. For the younger generation it even trumps price.
CDK Truck Website Redesign and Technology Tour Offers Improved Experience for Heavy Truck Customers
In line with consistently creating better and easier experiences for their heavy truck customers, CDK Global announced the redesign of its Heavy Truck website as well as the return
SecureClose integrates with Auto Master Systems Dealer Management Software
SecureClose, a digital transaction management platform that helps dealers bring consistency to the F&I office through compliant e-closings, today announced its integration with
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