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Trending Auto Retail News

Yes Virginia, Analyzing the Problem Is Your Job

Yes Virginia, Analyzing the Problem Is Your Job

Susan Schmoe (Joe’s wife) wakes up early on Tuesday so that she can drive to her dealership, Service First Ford, first thing. The noise in her three-year-old Fusion is driving her batty and getting it fixed

At Twenty Years Old, Are You Babying Your BDC?

At Twenty Years Old, Are You Babying Your BDC?

It is 2017, which means our youngest department is turning twenty! That’s right, as we turn the calendar once again, we recognize two decades of a formal BDC presence in the auto dealership

Five Ways to "Win the Locker Room"

Five Ways to "Win the Locker Room"

“Losing the locker room” is not a condition limited to athletic teams. Any leader engaging in destructive, selfish, or other counter-productive behaviors risks losing the hearts, minds

How Good Is Your New Car Game?

How Good Is Your New Car Game?

The most successful used car operators also consistently execute well in three phases of their game: They acquire the right cars for the right money. They price appropriately. They make

9,600 Billing Errors – How to Stop Them

9,600 Billing Errors – How to Stop Them

Your management team uses their limited time to negotiate highly competitive pricing with suppliers every day. They know they have achieved a good deal for your organization because

How to Prevent Network Downtime

How to Prevent Network Downtime

How many hours of downtime did your dealership experience last year due to Information Technology (IT) network disruptions? Does your dealership track these lost hours of productivity?

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