Trending Auto Retail News
The Hidden & Deadly Side of Airbag Recalls
By now, everyone has heard of the fiasco that is the Takata airbag recall. With millions of vehicles affected, many consumers have either had their airbag replaced, or are awaiting parts to do so
The End May Matter More than the Beginning
The business world – and the automotive industry – has started to see just how important customer experience is to loyalty and retention. New and improved technologies are regularly released
Portfolio Earns Tenth Straight Top Ranking in Annual Dealers’ Choice Awards
Portfolio, one of the nation’s leading reinsurance program managers for automotive dealers, has been voted for the tenth consecutive year as a top provider of
Recommended Maintenance…The Important Role
So after working first as an advisor, then to a service manager, and then to a fixed operations director for an Asian Manufacturer franchised dealership, I can tell you that maintenance plays
First Annual Digital Dealer Charity Auction Nets $10,000 to Benefit Local Make-A-Wish Chapter
Digital Dealer is proud to announce their first annual Digital Dealer charity auction netted a $10,000 donation to the local Tampa chapter of the Make-A-Wish foundation.
The Costco Effect and Customer Loyalty
Costco has certainly built a loyal following over the years, even though it literally charges consumers for the privilege of buying goods from them – and many consumers happily do so.
Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand and record-breaking sales numbers, car-buying momentum
3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as you get ready for the end of the week. By Thursday you know pretty well where you stand
![Witt’s Wise Words: Service Advisors [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/06/head-wittswisewords-061617-400x250.png)
Witt’s Wise Words: Service Advisors [VIDEO]
ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wrong responsibilities.
Site Search Filtered or Free Form
When it comes to finding things on your website, your customers are either clicking buttons or using a search box. This is true whether you sell cars, cookies, or clothes. Nearly every single person
![LotParty Quick-Tip 28 : What Percent Should You Have 31-60 Days Old? [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/06/head-jaseonrice-quicktip28-400x250.png)
LotParty Quick-Tip 28 : What Percent Should You Have 31-60 Days Old? [VIDEO]
Lotpop will provide the people and processes for automotive dealerships to be more successful in todays market. There are 100 times more customers searching online for their next used car,
Fletcher Jones Auto Group Partners with AutoGravity to Bring Financing of Real Time Inventory to the Smartphone
AutoGravity, a FinTech pioneer on a mission to transform car shopping and financing, has announced the launch of real-time inventory on the Fletcher Jones Drive (FJ Drive)
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