Trending Auto Retail News
Warranty Claims and Internal Debits: Stop the Madness!
Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would...
Witt’s Wise Words: The Importance of Thank You
Bill Wittenmyer shares why "Thank You" is incredibly important in interactions with customers in this week's installment of Witt's Wise Words.
Manheim Launches New OVE “Dealer Direct Event” Sales Channel Digital and Offsite Offerings Give Dealers More Ways to Buy and Sell Vehicles.
To offer dealers more ways to meet their buying and selling needs on their terms, Manheim launched a new OVE “Dealer Direct Event” sales channel. With this offering, dealers can host digital event sales using inventory on their lots, without transporting it to a...
MetroGistics’ Monster Mash Fundraiser Nets a Record $24K Proceeds Benefit Two Local Animal Welfare Organizations
Saint Louis, Nov. 9, 2017 – Since its founding in 2010, auto transport company MetroGistics has been committed to community involvement. This year the company’s annual Monster Mash Halloween Party raised $24,148 to be evenly distributed to Helping Strays – The Humane...
Freebie Fridays Choose a Partner, Not a Vendor with Bill Wittenmyer
Are your vendors truly partners or are they just out to take your money? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares strategies for finding vendors who are invested in your success.
Should You Automate Doc Reporting?
Josh Blick shares his opinion on automating the reporting process in your financial statement in this video blog.
Preparing for Autonomous Vehicles
For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size and negative implications for dealership sales and service. Well, I see the world differently. I see autonomous vehicles opening new opportunities to expand ownership in...
Master Video Fundamentals Before Going Social
When I talk to dealers about video marketing, one question I get asked a lot is "What about social?" In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which social media platforms drive the...
4 Must-Dos to Meet Your Goals for Used Vehicle Sales, Profit Growth
I am a bit disturbed by some of the recent trends affecting used vehicle departments at franchised dealerships. First, sales volumes appear to be flat, or worse, in 2017 compared to the prior year. You see this troubling take-away as you compare year-end retail sales...
Future-Proofing Your Dealership
When it comes to determining the future of your dealership, there is no exact formula. No one can possibly predict what is in store for the auto industry, politics or the economy. Even more difficult than predicting those changes is knowing the impact they will have...
Getting More from your DMS DOC
The DOC (Daily Operating Control) is a DMS report that is rather unique to our industry. Other businesses tend to evaluate their performance quarterly, or even annually. The DOC creates a daily sense of urgency for the accounting office to get all the sales posted so...
Why Targeted Feedback Improves Your Employee’s Performance Faster than Anything Else You Do.
You head to the Doctor and complain you are not feeling well. The doctor sends you for a battery of tests. You return the following week and you sit back with the doctor to review results. Then you notice a few things circled in red on the report. Now their feedback...
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