Trending Auto Retail News
Following the Basics in the Service Drive
Director of Professional Services Stephen Coambes shares how following the basics in the service drive will lead to a better customer experience.
SWAPALEASE.COM SURVEY ON INCENTIVES SHOWS MORE DEALERS INCREASING INCENTIVES ON LEASES IN 2017
More Dealers Would Rather Use Incentives to Move Inventory Through Leasing than Protect Residuals Through Finance Deals CINCINNATI, OHIO (November 17, 2017) – Swapalease.com, the nation’s largest online car lease marketplace, today unveiled results of its latest...
Freebie Friday: Mastering Change
How do you find your footing when everything around you constantly changes? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares advice for mastering change and turning challenges into opportunities to succeed.
Which KPIs Are Most Important?
CEO Josh Blick shares which KPIs are most important when it comes to your financial statement in this video blog.
Oplogic Sets the Pace with GM Premium CRM Launch
DETROIT, MI, November 16th, 2017- Oplogic, a premier provider of CRM and related services for automotive dealerships, has begun the roll out of its Premium General Motors CRM to dealers across the US. As a Certified provider of the Premium General Motors CRM, Oplogic...
The Transformation of the TPA
Third-party administrators (TPAs) often take on multiple roles, including customer service provider, risk assessment manager, claims processor, and customer consultant. Now, with big data disrupting the market, they’re taking on yet another: data translators who...
Technology Training: 4 Training Methods for Success
There are four primary learning styles: visual, auditory, read-write, and kinesthetic. A visual learner typically is a fast-talker who likes to interrupt and needs to see things visually – or hears things that brings up a visual image. An example of this would be a...
Service Department Communication in the 21st Century
Alexander Graham Bell, credited with inventing the telephone in 1876, showcased his remarkable invention with the first-ever phone call to Thomas Watson, his assistant, who was in another room. In modest words, Bell spoke into a mouth piece and said: "Mr. Watson--come...
Hurricane Winds Create Windfall for Car Dealers
Along with 180 mph winds, flood damage, home destruction, and disease, Hurricane’s Harvey and Irma were also the cause behind the effect of a very large increase in car sales. It’s estimated that nearly one million cars were totaled during the twin typhoons. In a...
Client Command® Welcomes Brian Consaul as Senior Vice President of Business Development
Cumming, GA (Nov 16, 2017) – Client Command today announced that Brian Consaul has been appointed Senior Vice President of Business Development, a new position within Client Command. "Brian is a seasoned and trusted leader in the Automotive industry who is known for...
Marketing vs. Content: It’s a Matter of Perspective
In a world filled with noise, companies large and small are competing for consumer attention. Your message needs to be relevant, or the consumer will simply tune you out. Of course, you also need to make a profit and get in front of customers whenever can – and that’s...
Putting the “R” Back in CRM
Too often, CRM and direct marketing are used interchangeably. In so doing, focus on the “relationship” part of CRM is lost. I think we can learn a lot about the value of that relationship, and how best to foster it, by thinking about successful personal...
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