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Trending Auto Retail News

Is Your 2018 Budget a Goal or a Wish?

Is Your 2018 Budget a Goal or a Wish?

Most dealers agree their goal every year is to grow their business. Without annual growth, your business is actually shrinking. So every year you set a new goal. Let's say you want to end 2018 with a year-over-year increase in net profit of 12 percent. That sounds...

The Power of Networking

The Power of Networking

As a car salesperson, dealership owner, or automotive vendor, learning how to become a great networker might be the greatest investment in time and effort you’ll ever spend.  After all, it’s who you know, not what you know, and that should never be taken lightly. Over...

Four Things You Should Never Do When Redirecting

Four Things You Should Never Do When Redirecting

Whether you’ve moved your site to a new domain or are testing out a new update, you will eventually have to redirect one of your URLs. This can either be a simple process, or be the cause of annoying errors and slow load times that frustrate your visitors and increase...

CARMAX PARTNERS WITH AUTO REPAIR LEADER, REPAIRPAL

CARMAX PARTNERS WITH AUTO REPAIR LEADER, REPAIRPAL

Richmond, Va., November 28, 2017 – CarMax, Inc. (NYSE: KMX), the nation's largest retailer of used cars, today announced it is expanding its commercial relationship with RepairPal, a leading provider of auto service and repair via a network of RepairPal Certified...

Poor Communication is Killing your CSI

Poor Communication is Killing your CSI

Are your employees communicating well at your dealership? At most of the dealerships I have visited they are not! I see far too many stores that still utilize walkie-talkies or paging systems and while this may seem like a good idea, in my mind it is a “spray and...

The Essential Ingredient to Customer Loyalty

The Essential Ingredient to Customer Loyalty

When it comes to customer loyalty, one thing I find that many businesses fail to analyze -- and perhaps one of the most essential ingredients to earning and keeping customer loyalty – is quality. Customers may love you and love your staff; they may keep coming into...

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