Trending Auto Retail News
Shifting from Crisis To Opportunity
Imagine for a moment you are walking along a trail in the forest which has a swollen swiftly running creek off to your right with a 100 foot waterfall drop-off well downstream. You decide to venture over to the edge and take a closer look. As you approach the...
You Don’t Have to Be Blood to Be Family in the Dealership
An owner's perspective about the purpose and who the business serves directly impacts culture, ability to recruit and retain good people, and drive performance - all of which influences customer perceptions, revenue, and profits. Often, if there is no actual “family”...
The Art of Handling Mistakes
I recently filmed a DVD program for my online training platform on the topic of handling mistakes, and the response was even more robust than normal. I believe that’s because handling mistakes—ours and others’—is such an ongoing, real-world leadership responsibility...
Buck the Marketing Status Quo
Far too frequently those in charge of dealership marketing decisions rely on one of two things: peer conversations/feedback, or data from a vendor showing results from a comparable dealership. While both can be valuable in the right situation, the problem is that not...
Conflict: The Silent Killer Lurking Beneath the Surface
I was sitting with my wife the other night watching the movie Jaws on TV. My wife mentioned to me, during the filming of the movie, the shark was not functioning properly during shooting, This lead to Steven Spielberg to rely on creating suspense without showing the...
LEASE CREDIT APPROVAL RATES PERFORM BETTER THAN USUAL IN DECEMBER
More Applicants are Approved than Usual This Past Holiday Season CINCINNATI, OHIO (January 10, 2018) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 62.0% approval rate for December. The lease...
Give Them Some Skin in the Game, Stop the Silos
There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car Sales, Service and Finance. These four departments usually work independently of each other, each with its own revenue and volume goals, yet all are...
When it Comes to Marketing, Don’t be the Horse with Blinders On!
One of the most frustrating things for marketers and public relations professionals is that companies tend to be so focused on producing sales, and/or marketing to prospective clients, that they become a bit like horses with blinders on -- focused on the single carrot...
Used Car Market Insights: Market Decline Continues in the New Year
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report shows truck...
BLACK BOOK UNVEILS HISTORY-ADJUSTED VEHICLE VALUES FOR AUTO PROFESSIONALS
Analytics-Driven Values Enable Auto Professionals to Value a Vehicle Based on its VIN-Specific History without Estimation LAWRENCEVILLE, GA (January 9, 2018) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and...
It’s 2018. Now What?
If you work in a dealership, my bet is that you are either celebrating because you exceeded your goals, are breathing a sigh of relief that you met them, or are extremely nervous because you didn’t. This time of year is generally crammed with reports, RDRs, OEM face...
Cars.com Appoints Bala Subramanian to Board of Directors
Subramanian Brings Highly Relevant Tech Expertise and Proven Track Record of Building High-Powered Organizations Capable of Delivering Complex, Reliable and Highly-Scalable Solutions CHICAGO, Jan. 8, 2018 /PRNewswire/ -- Cars.com (NYSE: CARS) announced today the...
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