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Conference & Expo: September 22-23, 2026
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Trending Auto Retail News

PAR North America Announces Key Leadership Changes

PAR North America Announces Key Leadership Changes

CARMEL, Ind. – January 25, 2018 – PAR North America, a business unit of global vehicle remarketing and technology solutions provider, KAR Auction Services, Inc. (NYSE: KAR), announces the promotion of several key leaders. PAR North America is a leading U.S. provider...

National Credit Center Launches New Website

National Credit Center Launches New Website

The newly redesigned website offers visitors richer insights into how the Company is helping Automotive Dealers with customer decisioning and acquisition LAS VEGAS, NV (January 23, 2018) — National Credit Center LLC (NCC), a data driven company leveraging credit and...

How to Create a Memorable Customer Experience

How to Create a Memorable Customer Experience

As a seasoned road warrior, I don’t always look forward to the next airport, cab ride or hotel destination. There are definitely some aspects of traveling that are forgettable. However, over the years I have developed a list of favorites, as in favorite restaurants...

Video Testimonials For Less Than $100 In Gear

Video Testimonials For Less Than $100 In Gear

Wasting tons of energy and funds gearing up for making testimonial videos is just that- A WASTE. You don’t need a video team or even a lone videographer to create top-quality, high performing customer testimonials. All it takes is utilizing the thing that’s on you,...

Using an “Outside-In” Strategy for Customer Experience

Using an “Outside-In” Strategy for Customer Experience

Providing the right experience that attracts and keeps customers can be difficult. Why? Well, according to an article on CMSWire, we are doing it backwards. The Toyota Product System, otherwise known as “Lean Manufacturing” advocates that all improvement projects...

When NOT to be the Smartest Person in the Room

When NOT to be the Smartest Person in the Room

In the best-selling book of 1979, “The Hitchhiker’s Guide to the Galaxy” by science-fiction author Douglas Adams, one of the oddest and most unique creatures exists – which is also the most useful creature in the universe: the babel fish.  When you insert it into your...

Used Car Market Insights: Depreciation Ticks Up on Cars

Used Car Market Insights: Depreciation Ticks Up on Cars

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report illustrates...

Don’t Eat Tomato Soup with Chopsticks

Don’t Eat Tomato Soup with Chopsticks

As a dealership there are many ways you can identify if you’re losing customers. Through data, you can see that John Smith used to come into the dealership regularly for service but then disappeared without a peep. Why did John Smith stop coming in? Do you know? You...

Content Marketing for Dealerships: From Clicks to Sales

Content Marketing for Dealerships: From Clicks to Sales

Taking good care of your internet sales funnel separates the powerhouse dealerships that are dominating their regions from the stores that are just getting by. Still, plenty of marketing managers are struggling to make their teams see the real-world value of strong...

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