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Trending Auto Retail News

Dealers Challenged with Google’s “Questions & Answers”

Dealers Challenged with Google’s “Questions & Answers”

While setting up some new dealer marketing audits, I noticed a growing trend that will only become a bigger challenge for dealers.  Introduced in August of 2017, Google’s “Questions & Answers” can be a helpful opportunity for dealers, but in many cases ends up...

The Magic Formula for Success

The Magic Formula for Success

Did you know that the self-improvement industry in the U.S. is a $10 billion market? That means there are a lot of people out there who are not achieving their goals. Of course, there are also dozens, if not hundreds of self-help gurus taking advantage of this...

How Not to Write for SEO

How Not to Write for SEO

We know that you’re creating content for the benefit of your users. You want them to get the answers they need quickly and efficiently, and if your content happens to be strategically written to boost your search rankings, so be it. Balancing writing for user...

The Time for eContracting Is Now

The Time for eContracting Is Now

I recently participated in a panel discussion at CBA Live focusing on dealer motivations, eContracting, operational efficiencies, and internal dealer issues. From the discussion, we heard common observations about the future of dealerships and how they need to adapt...

Collision Customer or Lifetime Customer? It Depends on the Data

Collision Customer or Lifetime Customer? It Depends on the Data

Do you ever wake up in the morning, sip your coffee, and think, “Today is a great day to find a collision center!”? Of course not. Most people looking for a body shop are in the midst of a stressful, unexpected situation. They’re wrangling with insurance companies,...

Making Money with Merchandising

Making Money with Merchandising

The auto industry has shifted to a digital-first world and dealers need to adapt or they will continue to see the compounding effects of margin compression to their bottom line. That was one of the key messages at NADA this year as the industry continues to transform...

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