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Trending Auto Retail News

Save Today…Gone Tomorrow

Save Today…Gone Tomorrow

There is no question that dealerships are focused on cutting costs in 2018. We see it in our business, we heard it at NADA, and we talked with suppliers who were honing in on that message as well. Cut costs and track the reductions...a great objective for any business...

Marketing Mistakes: A Little Pizza While You Die?

Marketing Mistakes: A Little Pizza While You Die?

I’m pretty sure most of you have received some sort of marketing that was either irrelevant, offensive or perhaps just made you say, “Why the heck am I receiving this?” For marketing to be effective, it must reach the right audience at the right time. I’ve seen plenty...

10 Questions to Ask When Hiring a Social Media Manager

10 Questions to Ask When Hiring a Social Media Manager

Every dealer wants his or her business to grow. At some point (maybe it's today), you'll likely recognize the valuable marketing opportunities available with social media. One of the steps you'll need to consider is hiring a social media manager. Hiring a social media...

“Voicemail:” Untapped Opportunity

“Voicemail:” Untapped Opportunity

There are always conversations about phone sales or how important having an inbound/outbound phone strategy is, and debates on what is the “best” phone process but what surprises me is that I do NOT hear very much on voicemail. Voicemail strategy to me is just as...

Digital Dealer 24 Recap

Digital Dealer 24 Recap

NO UMBRELLA NEEDED Warm sunshine in April makes Florida the happiest place on earth for Digital Dealer’s spring conference and expo. This year, the skies opened on day one and showered attendees with plentiful liquid sunshine. Umbrella or not, the automotive industry...

2018 NADA Show Recap

2018 NADA Show Recap

The 2018 NADA Show was held this year in sunny Las Vegas, Nevada. The show has always held tremendous value for everyone in the automotive industry from dealers, dealership managers and employees, as well as industry vendor partners and exhibitors, and this year was...

Your Best Advertising Target!

Your Best Advertising Target!

The best money you’ll ever spend on advertising is targeting the people you consider your ‘best’ customer! Because the simple truth is, your ‘best’ customer is probably your happiest, most satisfied customer who likes the way you do business! And it’s a good bet there...

Three Pointers to Maximize Purchased Unit Profitability

Three Pointers to Maximize Purchased Unit Profitability

I’ve heard more complaints lately from dealers that it seems impossible to acquire wholesale inventory and make the front-end gross profit they expect. Indeed, if you compare the typical cost-to-market metrics for purchased and trade-in units, you can see why some...

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