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Trending Auto Retail News

Interview with Andrew Walser, CEO of Walser Automotive Group

Interview with Andrew Walser, CEO of Walser Automotive Group

He’s the son of a successful car dealer, but Andrew Walser, CEO of Walser Automotive Group, hadn’t always planned on joining the family business. Instead, Walser first looked to make his career on Wall Street. Before he could get there, he started selling cars during...

Don’t Be Shy – The Tough Questions You Should Be Asking Vendors

Don’t Be Shy – The Tough Questions You Should Be Asking Vendors

You know the feeling– that giddiness you experience when you think about your future together. The daydreams about the things you’ll do and places you’ll go. Your nervousness that other people won't like them as much as you do. The apprehension that it is too good to...

5 Ways to Immediately Improve Your Social Media Strategy

5 Ways to Immediately Improve Your Social Media Strategy

Social media has matured into a major player for effective dealership marketing and lead generation. Its tremendous growth has amplified the problem of well-intentioned people aimlessly trying to figure it out as they go. Now that significant investments are being...

Fixed Ops BFF

Fixed Ops BFF

There are many ways to stay connected with your customers: face-to-face, phone, direct mail, and multiple digital platforms like Google AdWords and email. The common dominator is to stay connected. Why is staying connected important? Because you want to be the first...

The Perfect Dealership: Mastering the Basics

The Perfect Dealership: Mastering the Basics

Earlier this year I ran across a book by Max Zanan called “Perfect Dealership.” It is a must-read for all of your dealership management and leadership team leaders. Seldom do I quote so extensively from another writer, but Zanan’s observations are so spot-on that I...

The Power of Internal Marketing!

The Power of Internal Marketing!

“Power to the People!” Treating the people on your entire team like they want to be treated will pay off with the biggest returns of any marketing/advertising investment you make. Over the past 35 years, I’ve witnessed up close and personal the incredible marketing...

How to Tailor the Brand Experience for the Decision Maker

How to Tailor the Brand Experience for the Decision Maker

It’s critical to take the time to create ways to tailor your consumer brand experience to the female buyer. She is your number one referral source and the key decision maker of 85% of all the purchases at your dealership. I recently had the distinct privilege to...

A Metric That Merits More Attention—Your Used/New Sales Ratio

A Metric That Merits More Attention—Your Used/New Sales Ratio

When I was a dealer, we thought we were doing a pretty good job if we managed a .5:1 used-to-new-vehicle sales ratio. If we retailed 50 new Cadillacs a month, I expected that we would also sell 25 used units, which were almost always Cadillacs. A recent Automotive...

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