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Trending Auto Retail News

The Four Levels of Accountability

The Four Levels of Accountability

There are four levels of accountability in any organization and within the departments of that organization. And while each department, and the organization itself, is normally a blend of all four levels depending on the time of the month, the leader of that...

Mainstream Cars, Crossovers, and Pickups Retain Strength

Mainstream Cars, Crossovers, and Pickups Retain Strength

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Report looks at price trends...

Increase Lease Penetration Rates to Combat Shrinking Profit Margins

Increase Lease Penetration Rates to Combat Shrinking Profit Margins

As profit margins continue to shrink on new vehicles, what’s your strategy to make up some of that lost profit? I’ve talked with dealers who are pushing more extras like extended warranties, buying more leads or hiring more staff. But we all know that in this type of...

KPA Announces Chris Fanning as Chief Executive Officer

KPA Announces Chris Fanning as Chief Executive Officer

Technology Industry Veteran to Lead Company Through Next Phase of Growth Lafayette, CO – May 29, 2019 – KPA, a leading provider of Environmental Health & Safety (EHS), HR Management and Finance & Insurance compliance software and services, today announced the...

Increasing Customer Experiences – Test Driving Your Product

Increasing Customer Experiences – Test Driving Your Product

 Do you think it's better to guide a potential customer's experience with our product, or let them experience it on their own? An example of this would be if you work at a dealership, do you let clients take their own test drives, or do you like to ride shotgun?...

No One Plans to Fail

No One Plans to Fail

As the old adage goes, no one plans to fail, they just fail to plan. This could not be more true when it comes to service marketing budgets in dealerships. As new vehicle sales and gross margins decline, it's natural to look for ways to cut expenses. But I've never...

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