Trending Auto Retail News
Going Beyond Amazon, Apple and Google
By Adam Swanson, OEM Director, FuzionZone You’re not Amazon, Apple or Google, so why is everyone telling you that you should be? “Hey Alexa, order me more shampoo. Also, can you get me a trade number on customer Smith, make sure that our inventory is up to date...
5 Ways to Modernize Your Owner Retention Program (ORP)
By Courtney Evans, VP of Product, Affinitiv Most dealers have been using an owner retention program (ORP) for years. Sometimes referred to as a service connection program or trigger-based communications, the goal is to stay in touch with sold customers, bring them...
Become an Accredited Leader
By Dave Anderson, President, Learn To Lead ACCREDITED represents an acronym presenting 10 key traits that help build both killer instinct and mental toughness; these traits are both different and essential. In this piece, I’ll present an outline of the 10 traits and...
#WittsWiseWords: Telling Isn’t Selling
Salespeople often throw out some vehicle features, hoping one will pique the interest of the consumer. In this Witt’s Wise Words, Bill Wittenmyer makes the distinction between selling and telling.
A Message for Women Who Want to Be in the Auto Industry
https://www.youtube.com/watch?v=PzXWXZ2yrfc&feature=youtu.be Veronica Dunford shares her advice to women who are considering entering the auto industry in this video blog.
Leverage Your Marketing to Gain More Service Business!
By Dan Beres, Managing Partner, Recall Masters Retention is vital for long-term profitability and health, but most dealerships still have a lot of work to do before retention is covered. Sure, offering a great customer experience in service can head you in the right...
Training Needs Follow Up
https://www.youtube.com/watch?v=GvHE8b19xFM&feature=youtu.be Mike Correra explains why investing in training can backfire if there is no follow-up in this video blog.
#WittsWiseWords: Do You Know What Your Competitors Are Doing
https://youtu.be/wM44X9zXTzA Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you determine what prospects want that you currently aren't providing.
Auto/Mate Integrates Dealership Management System (DMS) with Servisell Sales and Service Conversion System
Albany, N.Y. – October 21, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Servisell, a technology solution that helps auto dealers sell more new vehicles and take more trades...
Dealer.com Selected for Hyundai Dealer Website Certification Program
Dealer.com’s Digital Marketing Innovations Help Hyundai Dealers Attract, Engage, and Convert Online Shoppers. Burlington, Vt., October 18, 2019 – Dealer.com, a Cox Automotive brand, today announced it has been selected in Hyundai’s Dealer Website Certification...
Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships
Consumers save time by making online and in-lane payments directly through Xtime REDWOOD CITY, Calif., Oct. 17, 2019 -- Dealers using Xtime can now leverage the payment processing capabilities of CenPOS, which is now part of Elavon, to customers creating an...
Dealer.com and Cartender Introduce New Digital Video Advertising Services to Dealers
Burlington, Vt., October 16, 2019 – Dealer.com, a Cox Automotive brand, recently teamed up with Cartender, a provider of digital marketing technology, to announce a new opportunity for dealers to leverage video advertising to more effectively communicate and...
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