Trending Auto Retail News
Dealer-FX’s ONE Platform Approved For General Motors Parts iMR Participation
ONE Platform Gives GM Dealers Industry-leading Scheduling and Tablet Service Drive Solution Toronto, September 10, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced...
KAR Business Unit Recovery Database Network Achieves Veracode Verified Team Status
Certification Demonstrates Commitment to Data and Software Security CARMEL, Ind. – September 10, 2019 – KAR Auction Services Inc. (NYSE: KAR), a global automotive remarketing and technology services provider, announces the Veracode Verified Team Status certification...
Autotrader Names 12 Best Electric Vehicles for 2019
ATLANTA, Sept. 16, 2019 -- Whether a new-car shopper's motivation for buying an electric vehicle (EV) is environmental, political or financial, choices abound now more than ever before in the marketplace. With more than 50 plug-in hybrid (PHEV) and battery-electric...
Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement
Redwood City, CA, September 16, 2019 — In a world where email is just one of many channels consumers use to communicate, dealers who neglect one or more channels risk losing potential business that can further accelerate dealership profitability. To reclaim these...
Use Data to Improve the Customer Experience
When we think of using customer data, it’s often in the context of marketing. I’ve written previously on how data can be used to drive action and build better relationships with customers by sending them the right message on the right channel at the right time. But...
The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing
By Anthony Giagnacovo, CEO at CallRevu While much has been written about how the “bots” are coming and will threaten to automate everyone’s job, the reality is that Artificial Intelligence (AI) is about automating mundane tasks to improve the customer experience and...
Why Buy In is Important When Adopting New Technology
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Sanity for Safety Recall Madness
First-of-Its-Kind Reference Guide and User’s Manual from AutoAp Addresses ‘Cancerous Grave Risk’ Overwhelming Auto Industry BEAVERTON, OR, September 10, 2019 – AutoAp, the foremost vehicle safety-recall, monitoring, intelligence and reporting company, announced today...
Dealer Inspire Selected by General Motors to Provide Leading-Edge Website Services to its 4,000+ U.S Dealerships
Automotive technology leader selected as website provider for General Motors, giving 4,000+ U.S.-based Chevrolet, Buick, GMC, and Cadillac dealers access to advanced website platform. NAPERVILLE, Ill. – Dealer Inspire (DI), a Cars.com (NYSE: CARS) company that...
VADA Expands Preferred Endorsement of Dealertrack Registration and Title Solutions
Dealertrack’s Accelerated Title solution gives Virginia dealers faster vehicle payoff and title release on top of existing expedited registration and title processing Groton, CT - September 12, 2019 – The Virginia Automobile Dealers Association (VADA) has expanded its...
Can Your Dealership Withstand a Cyberattack?
By Steve Akridge, CEO, BorderHawk LLC I grew up around the car business as nearly all of my family worked with car dealerships, and many continue to do so today. Until the economic downturn of the 1970s created a catalyst for me to take a different path, I worked in...
Witt’s Wise Words: F&I – Be the Most Obvious Choice
As dealerships shift their staffing structure to streamline the car buying experience for today's connected car shopper, Bill Wittenmyer explains the benefits to F&I managers of getting more involved in the sales process from deal origination to the close of...
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