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Trending Auto Retail News

Getting Service Recommendations Is Child’s Play

Getting Service Recommendations Is Child’s Play

Customer experience and standing out from the competition by excelling at customer satisfaction is still very much a good business practice today. Time is valuable for today's busy consumers, and many dislike the vehicle service experience at dealerships because of...

The Road to DD27: Pre-Show Highlights

The Road to DD27: Pre-Show Highlights

DD27 is right around the corner! In exactly one week, we’ll see you at Mandalay Bay Resort & Casino in Las Vegas, NV for over 100 educational seminars, networking opportunities, and pure innovation in one of the most exhilarating locations in the world. The...

Relationships Matter

Relationships Matter

This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies

Use Customer Data to Build Better Relationships

Use Customer Data to Build Better Relationships

For such a small word, the word ‘data’ packs a pretty big punch. Some marketers get overwhelmed when they hear it because they believe it’s complicated. Others give it a bad rap without really understanding the benefits. Yet it’s difficult to deny the advantages of...

The Numbers Behind Employee Theft

The Numbers Behind Employee Theft

By Scott Worthington, Director of Product Planning, Reynolds & Reynolds A lot of dealers think “Employee theft won’t happen to me” or “I trust my employees,” but the numbers around employee theft tell a different story. I read an article recently about a dealer...

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