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Trending Auto Retail News

Why the Service Write Up Is Critical

Why the Service Write Up Is Critical

This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies

Reaching for High-Star Ratings

Reaching for High-Star Ratings

By Mike Lee, Internet Director, Melloy Nissan Two recent conversations prompted my exploration into online reputation and the discovery of solutions to improve our dealership’s star rating. The first was during a meeting with our factory’s owner loyalty consultant....

The Surprising Effect Charity Work Has on Your Bottom Line

The Surprising Effect Charity Work Has on Your Bottom Line

Community involvement has always shown a strong correlation with successful businesses. A study published in Strategic Management Journal found that philanthropy was associated with increased sales growth. A 2018 report by Nielsen Global said 55% of customers were...

May Your DMS Be Forever in Your Favor

May Your DMS Be Forever in Your Favor

This is my third and final blog in the series about what to look for when choosing a DMS. In this final part of the series, I cover three more areas to consider when investigating what should be a long-term relationship. 1. Evaluate for the Future – When it comes to...

Why Public Relations is Essential for Your Dealership

Why Public Relations is Essential for Your Dealership

By Melanie Borden, VP of Marketing, Celebrity Motor Cars Tom Maoli’s Celebrity Motor Cars is where I reside as the in-house VP of marketing and built and run our internal agency. Celebrity Motor Cars is a luxury auto group in NJ/NY that consists of the following...

Using Facebook to Jumpstart Your Loyalty & Retention Programs

Using Facebook to Jumpstart Your Loyalty & Retention Programs

By Adam Pavkov, Client Partner, Facebook No industry is immune to the fundamental changes occurring in consumer purchase behavior and the heightened expectations surrounding the new retail shopping experience. However, there is certainly good news for dealers — or at...

The Foundation of Connected TV Ads: A Brief History of Its Rise

The Foundation of Connected TV Ads: A Brief History of Its Rise

By Mike Machado, Co-Founder and Chief Revenue Officer, Demand Local, Inc. The use of Connected TV (CTV) has grown substantially in the past nine years. CTV devices like Apple TV and Roku are putting viewers in control of what they watch and how they watch it. Instead...

Interview with Dawn Walston of Titus-Will Toyota

Interview with Dawn Walston of Titus-Will Toyota

Opening its first Ford store in 1938, the Titus-Will Automotive Group, a family-owned and operated group of companies, today consists of 2 Ford, 3 Chevrolet, 1 Toyota, 1 GMC/Buick/Cadillac and 1 Hyundai dealerships with over 500 employees in the Puget Sound area of...

You Keep Talking, But Are Your Customers Listening?

You Keep Talking, But Are Your Customers Listening?

By Anthony Gjonaj, Regional Manager, automotiveMastermind Engage customers with the right message before they even know they’re in the market Today’s car shoppers are driven by digital and mobile technology, giving them more choice, more power, and greater...

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