Trending Auto Retail News
5 Tips to Train and Retain Your Sales Staff
By Bill Wittenmyer, VP of Sales, Layered Apps & Competitive Accounts, CDK Global How well do you retain sales staff? According to Automotive News, the annual turnover rate average for salespeople in our business is 67%. That is an alarming statistic when you...
Customer Experience: Your Competitive Advantage
By Steve Southin, Co-CEO, PAVE COVID-19 has reformed and redefined the customer experience (CX), requiring dealers to think beyond short-term fixes to plan for the future - a new normal with increased consumer interest in digital retailing options, according to the...
Xtime Launches FlexPay to Offer Improved Service Financing Options to Dealers and Customers
New solution helps maximize revenue for dealers through more simplified payment plans for customers MISSION, Kan., July 7, 2020 – Many service customers struggle to pay for auto repairs out of pocket, making it difficult for dealerships to sell service recommendations...
Finding Revenue During a Crisis Through Retail Warranty Reimbursement
By Joe Jankowski, Managing Partner, Armatus Dealer Uplift The world is in crisis, and no one has escaped the financial and economic effects of the COVID-19 pandemic. Everyone in the retail automotive industry sees the impact this virus is having on dealerships and how...
PureCars’ Automotive Marketing Platform Receives Digital Advertising Certification For The Honda Dealer Program
Leading Digital Advertising Platform Helping Auto Dealers Drive Consumer Demand From COVID-19 ATLANTA, July 1, 2020 -- PureCars, a leading provider of digital marketing and advertising insights for automotive dealers, today announced it has been certified as one of...
Two Consecutive Record-Breaking Months for ACV Auctions As Dealers Accelerate Adoption to Digital-First Approach
Amidst automotive industry challenges, May and June marked the best sales months in ACV Auctions’ history BUFFALO, N.Y. — ACV Auctions Inc., the leading digital automotive marketplace for dealers and commercial partners, continues to experience significant momentum...
Looking to Build Better Customer Relationships?
By Steve Southin, Co-CEO, PAVE Customers are becoming incredibly sophisticated, elusive, and empowered since the latest digital retail wave. As a result, the dynamics of the relationship between brands and customers is evolving. But even in this new digital era of...
DealerSocket’s DealerFire Websites Earn Honda Certification
DealerFire’s website platform is now available through Honda’s Digital Certified Program DALLAS, June 29, 2020 — DealerSocket, Inc., a leading SaaS provider to the automotive industry, today announced that its award-winning DealerFire website platform earned...
Used Cars: The Wild Ride That Could
Dan Beres, Managing Partner, Recall Masters As hard as we try to increase recall completions, there always seems to be a bump in the road. We may soon be in for a pretty big one from the used-car market, and there are plenty of signs pointing to this having a major...
How to Boost Recall Rates
By Lehel Reeves, Director of Partnerships and Business Development, Flick Fusion In this video, Lehel Reeves offers some tips on how dealerships can use video to increase their recall response rates.ABOUT THE AUTHOR Lehel Reeves is Director of Partnerships and...
Now Is the Time to Save, Starting with Healthcare
By Bryce Heinbaugh of IEN Risk Management Consultants Auto dealers would be remiss if they didn’t acknowledge that this was a close call. Even though early signs show the worst is over, COVID-19 could have had an exceedingly devastating impact on dealers’ businesses....
Efficiency and Revenue in All Departments Through Digital Channels
By Steve Southin, Co-CEO, PAVE The economic downturn that the auto industry has faced since early March was more devastating for those who could not quickly and easily shift sales processes online if they didn’t have digital retailing channels already. As restrictions...
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