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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Trending Auto Retail News

What Does Coaching Really Mean?

What Does Coaching Really Mean?

By Arnold Tijerina, Director of Business Development, Dealer World There are all sorts of coaches and trainers in our industry, but there is a difference between the two. Trainers are brought into an organization to teach a specific set of skills. Maybe the trainer is...

The Case for a Digital Voice Assistant in Your Service Department

The Case for a Digital Voice Assistant in Your Service Department

By Lawson Owen, Founder & CEO, Proactive Dealer Solutions The challenges of hiring and retaining employees continue in our industry. This is backed up by The State of Dealership Staffing report recently released by Cox Automotive. It revealed that 72 percent of...

Why It’s Time to Dust Off Your Marketing Playbook

Why It’s Time to Dust Off Your Marketing Playbook

By Dan Dulik, Director, Product Marketing, CDK Global As an industry, we’re famous for flooding the airwaves with ads. We also collectively spend millions every month on paid search. There will always be a role for these strategies, but it’s time to dust off that...

The Task That Can’t Be a Victim of the Labor Shortage

The Task That Can’t Be a Victim of the Labor Shortage

By Travis Peterson, Product Owner, One View You’re short-staffed. You’re struggling to hire. You’ve got one employee doing the work of two or three. Tasks may be slipping through the cracks. One task that cannot be the victim of today’s labor shortage is proper...

5 Marketing Mistakes the Parts Department Makes

5 Marketing Mistakes the Parts Department Makes

By Mike Rich, Director of Marketing, RevolutionParts Marketing parts and accessories is crucial to the success of every parts department. Without a solid marketing strategy, parts departments can get left in the dust when the rest of the dealership performs well. When...

Hang Up Those Desk Phones to Maximize BDC ROI

Hang Up Those Desk Phones to Maximize BDC ROI

By JoAnn Bedenbaugh, Sales Director, Volie You walk through your BDC and things are humming. There’s activity at every desk and every agent seems to be engaged. You’re pleased. Then you return to your office and realize you have no way to measure what your BDC agents...

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