Trending Auto Retail News
Making The Most of the Inventory Shortage
By Jose Morales, Director of Strategic Partnerships, Applied Concepts We all know that with the current inventory shortage, it is pretty easy not only to sell a car but to make a healthy profit. The question is, at what cost? The sales staff at auto dealerships have a...
To Be Successful, Stop Talking About Yourself!
By Tim James, COO, FlickFusion Video Marketing A very interesting article by Entrepreneur shares an analogy about how marketing is a lot like dating. The article explains that marketing is essentially about building relationships with your consumer audience. Most...
The Metaverse and What it Could Mean for Your Dealership in the Future
By Natesh Muthalan, Lead Consultant, Infosys The traditional way of purchasing a vehicle has changed significantly with the evolution of the Internet, where research and buying decisions happen before the customer even reaches the dealership. The pandemic shifted...
Is the Road to the Sale Dead?
By Sean Reyes, Chief Marketing Officer, Recall Masters For decades, dealerships have followed a specific formula when dealing with car shoppers. Why? Because, for the most part, it worked and led to not only a sale but a transaction that would ultimately result in...
Should We Say Goodbye to F&I for the Sake of Customer Experience?
By Arnold Tijerina, Director of Business Development, Dealer World In this day of shrinking front-end margins on vehicles, you have dealers increasingly battling it out at auction for used car acquisitions and customers demanding a more streamlined buying process....
Good-Bye, Mr. Sales Manager
By Tom Kline, Lead Consultant & Founder, Better Vantage Point This is a real letter of a real dispute from a real customer who was really upset. The content is real. (The content inside the parenthesis is not.) “Good Day, Mr. Sales Manager (Who every car dealer...
5 Practices of Successful Sales Managers Today
By Dan Dulik, Director, Product Marketing, CDK Global/Elead As a dealership Sales Manager, your role is to build, cultivate, and manage your team. But how do your responsibilities change when there’s virtually no new inventory on the ground and your sales team may...
The BDC Agent Play Plan That Works
By JoAnn Bedenbaugh, Sales Director, Volie Working in a call center (and yes, an in-house dealership BDC is a call center on a smaller scale) is very boring and very stressful. There should be an extra financial reward for agents who work hard, make appointments, and...
IAA Interact™️ Wins Gold at the Insurance Times Awards 2021
Announcement from IAA, Inc. Industry’s most comprehensive merchandising platform wins for excellence in technology IAA, Inc. (NYSE: IAA), a leading global digital marketplace connecting vehicle buyers and sellers, announces that its innovative merchandising platform,...
Work Truck Demand Rises Creating Significant Opportunity for Dealers
Announcement from Work Truck Solutions Comvoy National Truck Locator Celebrates Two Year Anniversary Celebrating the two-year mark since its launch, Comvoy.com continues to experience significant increases in many areas, validating the market need for work-ready...
How to Create New Dealership Profit Centers Through Your Service Valet Program
By Anthony Monteiro, Chief Operating Officer, DRAIVER It’s easy to say, “You should focus on delivering a knock-out customer experience in service.” Every dealer aspires to do exactly that, because we know a great experience can translate into greater loyalty, new...
New Auto-tech Ensures Dealers Aren’t Missing High Margin Sales
Announcement from ReturnCX Performance-based model. Dealers pay only for closed deals, never leads. At a small private event, ReturnCX officially announced the launch of its suite of data-enabled products to the US retail automotive industry. The company’s flagship...
Join us for Digital Dealer Las Vegas 2021