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Trending Auto Retail News

GM Workers Approve Union Contract; Ford, Stellantis on Pace to Pass

GM Workers Approve Union Contract; Ford, Stellantis on Pace to Pass

Despite concerns that resulted in a closer than expected vote, General Motors (GM) union workers approved the deal negotiated by United Auto Workers (UAW) union. The deal was supported by roughly 54% of the more than 34,700 autoworkers at GM who voted, according to...

Despite UAW Strike, October Auto Sales Surpass Previous Month Totals

Despite UAW Strike, October Auto Sales Surpass Previous Month Totals

By James Hickey Managing Editor, digitaldealer.com October new-vehicle sales in the U.S. continued to remain strong despite worries the effect of the United Auto Workers (UAW) strike would have, as initial estimates show the seasonally adjusted annual rate (SAAR) came...

DriveCentric: CRM As You Know It Is Dead

DriveCentric Advertorial DriveCentric is the Automotive Software Your Dealership is Missing. Your CRM sucks, and it’s about time someone said it. Gone are the days when CRM was a mere data vault gathering digital dust. The landscape of yesteryear’s Customer...

Implementing a Mobile-Friendly Approach to Online Parts Sales

Implementing a Mobile-Friendly Approach to Online Parts Sales

In an era where smartphones are as much a part of us as our limbs, the way we shop has transformed dramatically. No longer are consumers bound to desktops; they're now exploring, comparing, and purchasing right from the palms of their hands. Current data reveals a...

How Does Google Analytics 4 Impact Call Monitoring?

How Does Google Analytics 4 Impact Call Monitoring?

Google Analytics 4 (GA4) is here, and Universal Analytics (UA) is a thing of the past. So, what is the big difference between GA4 and UA, and what does it mean for dealerships and their automotive call monitoring solutions? Universal Analytics (UA) operated on three...

Three Key Areas to Focus on for Fixed Ops Success

Three Key Areas to Focus on for Fixed Ops Success

A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this field requires three key ingredients: Focus, People, and Consistency. Without these elements working in tandem, even the most intuitive...

Astroturfing: What it is and Why Your Dealership Should Avoid it

Astroturfing: What it is and Why Your Dealership Should Avoid it

Astroturfing is organized activity that is intended to create a false impression of a widespread, spontaneously arising, grassroots movement in support of...something…that is in reality initiated and controlled by a concealed group…or corporation. The term...

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