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Trending Auto Retail News

7 Habits to Highly Effective Video Email

7 Habits to Highly Effective Video Email

Did you know that the average working professional receives 120 emails every day? No-one has time to read that many emails; so do you know what happens to most of your dealership's emails that get sent out? They get deleted without ever being opened. Yet, email is...

New One-Stop E-Commerce Platform Offered for Ford, Lincoln Dealers

New One-Stop E-Commerce Platform Offered for Ford, Lincoln Dealers

The Shop is now open for dealers at Ford and Lincoln. FordDirect, a joint venture between Ford dealers, Lincoln retailers and Ford Motor Company, announced Jan. 16 the launch of a new e-commerce platform for dealer solutions called The Shop. The company’s e-commerce...

Artificial Intelligence for Image Compliance and Quality Control

Artificial Intelligence for Image Compliance and Quality Control

Auto dealers have two common strategies for obtaining inventory photos: in-house staff or outsourcing to professional photographers and lot service providers. Regardless of who takes the photos, ensuring consistent, high-quality images can be challenging. Different...

U.S. Electric Vehicle Sales Reach New Heights in 2023

U.S. Electric Vehicle Sales Reach New Heights in 2023

A record number of electric vehicles (EV) were purchased in the U.S. last year. Kelley Blue Book reported 1,189,051 new electric vehicles (EVs) were put into service. For 2023, EV’s made up 7.6 percent of the market, up from 5.9 percent in 2022. In its release Jan. 9,...

Repair Shops Gain Ground on Dealers for Servicing Cars

Repair Shops Gain Ground on Dealers for Servicing Cars

Franchised dealerships continue to lose share to general repair shops, according to a study from Cox Automotive. The recent report–Under the Hood: Opportunities and Challenges in the Service Industry –found dealerships accounted for 30 percent of all service visits in...

Proactive Problem Solving in Business: Learning from Aftermath

Proactive Problem Solving in Business: Learning from Aftermath

This is going to start as grim, but it gets better. Aftermath, (which is the name of an actual ServiceMaster company), pioneered the field of performing crime scene services and trauma clean up. They coined this terminology, Aftermath, and developed a five-step...

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