We have all heard of the ABCs of Sales (Always Be Closing), but I would like to turn that around to Customer Service – Always Be Considerate! If you...
When it Comes to Sales & Service, Don’t Be A Zombie!
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Groundbreaking Ceremony for INFINITI Milwaukee Scheduled For Wednesday, May 1, 2019 At Noon
Lupient Automotive Group today announced plans to hold an official groundbreaking ceremony for INFINITI Milwaukee's new showroom. The Lupient...
Spring Market Strength in Fifth Week
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
Prodigy Releases Spanish Version of Its Online Sales Platform for Auto Dealers
SAN FRANCISCO, CA –April 23, 2019- — Prodigy, a unique, seamless online to in-store sales platform for automotive dealerships, today announced the...
Recall Masters Appoints John Dunning as President
Automotive Recall Solutions Innovator Adds Industry and Technology Leader to its Executive Team April 23, 2019, Laguna Hills, CA – Recall Masters,...
3 Innovative Recall Tactics
Many dealers struggle with getting customers to bring their vehicles in to take care of recall issues. The fact that the average recall completion...
What are the Odds?
On any given day, weathercasters in our area predict a 20% chance of rain. It’s a safe bet with a one in five chance of being correct. In an...
Textmaxx Pro Wins ‘Tech Tank’ Top Technology Product at 2019 Digital Dealer 26
Synopsis: Sarasota, Fla.-based Textmaxx Pro, a national SMS communication and marketing platform firm takes first place in Tech Tank competition...
Digital Dealer 26 Recap
Another sun has set on the latest Digital Dealer Conference and, from my perspective, it was a success. There were some new ideas introduced into...
It’s All About Timing: Effective Service Customer Communication
Notifying customers when they are due for service is an obvious—yet crucial—part of any dealer’s marketing strategy. Unfortunately, not all...