Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Sales & Variable OPS

Master Video Fundamentals Before Going Social

Master Video Fundamentals Before Going Social

When I talk to dealers about video marketing, one question I get asked a lot is "What about social?" In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which social media platforms drive the...

4 Must-Dos to Meet Your Goals for Used Vehicle Sales, Profit Growth

4 Must-Dos to Meet Your Goals for Used Vehicle Sales, Profit Growth

I am a bit disturbed by some of the recent trends affecting used vehicle departments at franchised dealerships. First, sales volumes appear to be flat, or worse, in 2017 compared to the prior year. You see this troubling take-away as you compare year-end retail sales...

Future-Proofing Your Dealership

Future-Proofing Your Dealership

When it comes to determining the future of your dealership, there is no exact formula. No one can possibly predict what is in store for the auto industry, politics or the economy. Even more difficult than predicting those changes is knowing the impact they will have...

Getting More from your DMS DOC

Getting More from your DMS DOC

The DOC (Daily Operating Control) is a DMS report that is rather unique to our industry. Other businesses tend to evaluate their performance quarterly, or even annually.  The DOC creates a daily sense of urgency for the accounting office to get all the sales posted so...

The Key to Modern Customer Loyalty

The Key to Modern Customer Loyalty

As times change, so do consumer desires. What hasn’t changed are the fundamental business practices which have led to customer loyalty for hundreds of years. That small shop owner in the early 1900’s kept his customers coming back through friendly and familiar...

Join us for Digital Dealer Las Vegas 2021