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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Warranty Claims and Internal Debits: Stop the Madness!

Warranty Claims and Internal Debits: Stop the Madness!

Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would...

Preparing for Autonomous Vehicles

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size and negative implications for dealership sales and service. Well, I see the world differently.  I see autonomous vehicles opening new opportunities to expand ownership in...

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