Sales & Variable OPS
Swapalease.com Announces The Top Vehicles for Football Tailgate Season
Swapalease.com Analyzed The Most Comfortable and Practical Vehicles for Football Season Cincinnati, OH (August 13, ,2018) Swapalease.com, the nation’s largest car lease marketplace, today announced their selections on the “top vehicles for tailgate season” based on an...
The 3 Essential Traits of High-Profit F&I Managers
F&I managers have a very complex role to play. From selling F&I products to negotiating with lenders, to leading salespeople, to managing compliance; F&I managers can singlehandedly influence the bottom line by millions of dollars. So it’s no surprise that...
The CRM of Tomorrow, Today
When I started in the car business 18 years ago, my CRM was a sharpie marker, and a big binder of handwritten guest sheets. We had a couple of excel documents that we printed out and we color coded appointment shows, no shows, sales and dead deals. A few years later...
14 Ways to Recruit Technicians: Finding a Needle in the Haystack
The government statistics forecasting automotive and truck technician current and future needs is impressive. But, tech school enrollment is down, as well as the number of schools (particularly high schools) where a student can get a valuable dose of vehicle care. ...
How to Spot Potential Leaders in Your Organization
How do you spot potential leaders in your organization? Is it the person that keeps asking for the promotion, for more responsibility, and has the drive to push their way into a leadership position? Probably not. To paraphrase Oswald Sanders, “The office should seek...
3 Common Used Vehicle Concerns and Their Cures
My recent conversations with dealers reveal three common concerns about their used vehicle performance. I thought I’d use this article to address them and offer recommended cures. Softer sales: Despite a relatively strong used vehicle market, I’m hearing from dealers...
Bridge the Gap Between Where You Are and Where You Want to Be
Last week I had a call from a young man whom I have come to respect due to his commitment, courage and tenacity as a new salesperson in the automotive field. He is a rule follower, develops solid relationships with his customers, assists his team members and remains...
Accountability: The Centerpiece of Success in Fixed Ops
The greatest challenge in the automotive industry today is finding leaders who will lead, managers who will manage, and directors who will provide direction. The centerpiece of effective leadership, management, and direction is accountability: Personal...
Disciplined Innovation
“If you have always done it that way, it is probably wrong.” - Charles Kettering “Innovator,” “disruptor,” “game changer” all phrases describing today’s most successful companies. How do you develop a creative culture in your company? Whether you are in a tech...
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