Sales & Variable OPS
The Disconnect of Marketing Attribution
A couple of years ago I uttered the following statement on stage “marketers, and the media, like to create problems that they will solve for you...on your budget.” One of the biggest “problems” we marketers have created lately, in my opinion, is marketing attribution....
It’s Time to Break Away From Status Quo
The dealer management system (DMS) touches every aspect of a dealership’s business. It can collect, store, manage and interpret data across a dealership group’s many rooftops. It is the gatekeeper to not only customer data, but also a dealership’s finances, inventory,...
Find Cars at Auctions with Profit Potential
It’s crucial in today’s market, to spend your money and time wisely. With only so many hours in the day to find and source cars at auctions, sometimes those profitable vehicles slip away from you. And it’s no surprise that auction prices keep creeping up, making you...
UnityWorks’ YouTube Video Campaigns Drive 50,000 Dealership Visits
October 4, 2018, Minneapolis, MN—UnityWorks, the leading provider of micro-targeted dealer video campaigns for the retail automotive industry, recently conducted a 60-day campaign for over 300 dealers using the YouTube platform. Each participating dealer received two,...
Avoiding Unintended Contract Modifications
Gaining additional protection for your anti-modification and anti-waiver contract provisions One of the frustrating aspects of contractual agreements is how often seemingly ironclad language can be rendered null and void by verbal statements—even when the underlying...
Manage Your Customer Data as a Strategic Asset
Did you know the customer data sitting in your DMS is the most valuable asset you own—even more valuable than your real estate and inventory combined? Yet I don’t know any dealers that have a budget or defined strategic objective to invest in, increase and maintain...
#FreebieFriday: Thinking Big but Acting Bigger
ELEAD1ONE partner Bill Wittenmyer shares why dealership employees not only need to think big but act bigger in this video blog.
A Tale of Two Hires
Better recruitment of new employees can help reduce your turnover rate and save your dealership much grief and even more money Is employee turnover overturning your store’s profits? Maybe. According to Ted Kraybill of ESI Trends, employee turnover is a big problem for...
Your Front-Line Employees Are Your Brand. Are You Hiring the Right Ones?
Have you ever told a customer, “Your brakes are fine, but your alignment is totally out of whack!”? The same concept may also apply in your dealership. Everything seems fine, but if your frontline employees answering the phones aren’t driving the type of experience...
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