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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Mainstream Sedans and Vans Show a Lift in Values

Mainstream Sedans and Vans Show a Lift in Values

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Report illustrates the...

Make That Incoming Call Your Next Sale

Make That Incoming Call Your Next Sale

As countless studies will attest, the effectiveness of texting, email, social media, and multiple other digital media in attracting customers to your business has consistently increased over the past few years. In fact, given all the proven advantages of digital, some...

The Bird Is the Word

The Bird Is the Word

One of the reasons video captures your customers’ attention and engages them so effectively is that, when done properly, it tells a story. I came across a great article on AdWeek.com, which shares how the scooter company Bird created a clever video telling a powerful...

The 4 Laws of Influential Conversations

The 4 Laws of Influential Conversations

We are in the Age of the Consumer, and it takes more than a good price and a good product to win. It’s the way that you treat each customer, and the way that you communicate your value, that matters most. Every day, tens of thousands of conversations are happening in...

A Robust Dealership Video Strategy Requires Specialized Expertise

A Robust Dealership Video Strategy Requires Specialized Expertise

As a growing number of OEM certified advertising programs offer broader choices for dealers, it is imperative to understand that choosing a video content and campaign solution is not like other forms of advertising. Unlike search marketing, video advertising should...

Social Selling: 4 Keys to Selling on Facebook

Social Selling: 4 Keys to Selling on Facebook

By Cavan Robinson, Product Manager, OEM, DealerSocket We’ve come a long way since the days when the business rule of thumb when it came to social media was to treat it like a cocktail party: Ease your way in by listening, don’t dominate the conversation, and whatever...

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