Sales & Variable OPS
Using the Customer Experience Promise to Increase Sales
By Karl Becker, Executive Coach & Consultant, Improving Sales Performance Are you looking for a simple model to improve your sales team’s performance or ways to better connect with customers? If you’re looking to create real value and position your dealership for...
Why Click-to-Call is a Flawed Metric
By Steve Laureys, National Account Director, CallRevu Click-to-call campaigns are everywhere. Your dealership is likely running several now. As such, you’re familiar with Google reports that show your click-to-call rate and cost-per-click. You likely base some of your...
The Customer Buy Center: A Better Way to Build Inventory
By Tim Scoutelas, Director of Strategic Accounts, MAX Digital The used car market is ripe for dealers: Vehicle prices are rising, demand is growing, and days on the lot is dropping. According to Edmunds Q1 2019 Used Vehicle Report, pre-owned vehicle prices have...
Auto Industry Viral Marketing Innovator Vboost Achieves Milestone of 10 Million Video Views for Auto Dealer Clients
Unique Customercials are organically shared by customers across their social platforms producing a huge viral lift for auto dealers Newport Beach, CA –August 13, 2019– Vboost (www.vboost.com), a viral marketing company for auto dealers, today announced that since the...
Beep Selects Bestmile To Plan, Manage, and Optimize Autonomous Vehicle Fleets
Autonomous Mobility Solutions Company Partners with Leading Fleet Orchestration Platform to Deliver Intelligent, Consistent, Autonomous Mobility Services ORLANDO, August 13, 2019 -- Beep, a Florida-based autonomous mobility solutions company, today announced a...
NextGear Capital’s Self Reconciliation Auditing Tool Passes 60 Percent Adoption
Dealers taking advantage of NextGear Capital’s Self Reconciliation tool are clearing their audits faster than ever while benefitting from a better client experience. This new method significantly shortened the auditing process for dealers from three to five hours, to...
Getting Service Recommendations Is Child’s Play
Customer experience and standing out from the competition by excelling at customer satisfaction is still very much a good business practice today. Time is valuable for today's busy consumers, and many dislike the vehicle service experience at dealerships because of...
Dealer.com Hosted Governor Phil Scott and Burlington Mayor Miro Weinberger at Headquarters
Burlington, VT, August 13, 2019 – Dealer.com was honored to host Vermont Governor Phil Scott and Burlington Mayor Miro Weinberger at a barbecue lunch at the company’s headquarters on Monday, August 12, 2019. In a gesture of appreciation for employee contributions to...
Relationships Matter
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
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