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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

A Goal Without a Plan is Just a Wish

A Goal Without a Plan is Just a Wish

By Michael Renaud, General Manager, Alan Ram’s Proactive Training Solutions It’s a brand-new year and with that comes a chance to start over. New dreams mean bigger goals and for some of you, this is your shot to hit the reset button. No looking back, just charging...

How to Market and Merchandise Your CPO Program

How to Market and Merchandise Your CPO Program

By Jeremy Beck, Vice President Sales Operations, APCO Holdings/EasyCare Certified pre-owned (CPO) programs deliver a win-win for both consumers and dealerships. Consumers appreciate the peace of mind that comes with owning a quality vehicle and the protection that a...

The Dilemma of What Autonomous Vehicle Safety Really Means

The Dilemma of What Autonomous Vehicle Safety Really Means

By Sean Reyes, Chief Marketing Officer, Recall Masters An interesting “Catch-22” currently exists in the automotive technology space, as covered in a recent article in the New York Times. It’s been known for a while that a controversy exists regarding Tesla’s...

8 Practical Sales Strategies to Drive Customer Engagement

8 Practical Sales Strategies to Drive Customer Engagement

By Lawson Owen, Founder & CEO, Proactive Dealer Solutions Auto retail is moving away from “lead capture” and toward customer interaction because car shoppers are more educated and want more control over the buying process. As a result, the goal of the salesperson...

Benefits of Empowering a Dealership’s Accounting Staff

Benefits of Empowering a Dealership’s Accounting Staff

Michael Panozzo, Performance Manager at Dealertrack DMS, Cox Automotive Inc. While auto dealerships are constantly looking for new ways to become more profitable, they rarely focus on the potential—and all too often underutilized--contributions of their accounting...

Making The Most of the Inventory Shortage

Making The Most of the Inventory Shortage

By Jose Morales, Director of Strategic Partnerships, Applied Concepts We all know that with the current inventory shortage, it is pretty easy not only to sell a car but to make a healthy profit. The question is, at what cost? The sales staff at auto dealerships have a...

To Be Successful, Stop Talking About Yourself!

To Be Successful, Stop Talking About Yourself!

By Tim James, COO, FlickFusion Video Marketing A very interesting article by Entrepreneur shares an analogy about how marketing is a lot like dating. The article explains that marketing is essentially about building relationships with your consumer audience. Most...

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