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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

DriveCentric: CRM As You Know It Is Dead

DriveCentric Advertorial DriveCentric is the Automotive Software Your Dealership is Missing. Your CRM sucks, and it’s about time someone said it. Gone are the days when CRM was a mere data vault gathering digital dust. The landscape of yesteryear’s Customer...

Implementing a Mobile-Friendly Approach to Online Parts Sales

Implementing a Mobile-Friendly Approach to Online Parts Sales

In an era where smartphones are as much a part of us as our limbs, the way we shop has transformed dramatically. No longer are consumers bound to desktops; they're now exploring, comparing, and purchasing right from the palms of their hands. Current data reveals a...

How Does Google Analytics 4 Impact Call Monitoring?

How Does Google Analytics 4 Impact Call Monitoring?

Google Analytics 4 (GA4) is here, and Universal Analytics (UA) is a thing of the past. So, what is the big difference between GA4 and UA, and what does it mean for dealerships and their automotive call monitoring solutions? Universal Analytics (UA) operated on three...

Three Key Areas to Focus on for Fixed Ops Success

Three Key Areas to Focus on for Fixed Ops Success

A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this field requires three key ingredients: Focus, People, and Consistency. Without these elements working in tandem, even the most intuitive...

Astroturfing: What it is and Why Your Dealership Should Avoid it

Astroturfing: What it is and Why Your Dealership Should Avoid it

Astroturfing is organized activity that is intended to create a false impression of a widespread, spontaneously arising, grassroots movement in support of...something…that is in reality initiated and controlled by a concealed group…or corporation. The term...

Cracking the Code: Driving Team Action Post 1-on-1s

Cracking the Code: Driving Team Action Post 1-on-1s

Ever left a meeting whether it’s with your team or a 1-on-1, on cloud nine, believing your team was all set to conquer the world, only to find their enthusiasm fizzling out days later? The challenge lies in converting intentions into actions amidst the gravitational...

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