Sales & Variable OPS
Dealer Service Satisfaction Improves Despite Longer Waits: J.D. Power
While customer satisfaction with the dealer service experience has rebounded, there are still significant issues being faced when a consumer brings his car to be worked on. According to the J.D. Power 2024 U.S. Customer Service Index (CSI) Study released March 14,...
Vero and Privacy4Cars Partner to Release Identi-FI, the Auto Market’s First Identity Theft and Connected Car Protection Solution
Vero, the market leader in automotive products including finance, insurance and customer retention products, announced on March 14 an exclusive partnership with automotive privacy-tech pioneer Privacy4Cars to offer Identi-FI, the first and only full-circle solution...
Spotlight on…..Traver Connect
As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer is shining the spotlight on companies that help dealers do their job more effectively. We recently interviewed Bob Gower reflects on his four decades journey and...
Petra Automotive Launches Petra Advantage, Increasing Sales and Service Retention with Reward Campaigns
Petra Automotive Products, the fastest growing premium automotive products manufacturer in the world, recently launched their Petra Advantage Rewards Program to increase retention in Sales and Service for dealerships nationwide. Using Petra Advantage Rewards,...
Profitability Issues Continue to Weigh on Auto Dealers: Cox Survey
While improving, a national survey found the current market sentiment for auto dealers is still considered weak among this cohort. The Cox Automotive Dealer Sentiment Index (CADSI) for the first three months of 2024 increased two percentage points to 42 compared to...
Group 1, Fisker, Nucar, Ken Ganley, Johnson Automotive Dealership Group, The Smith Group: Dealership Sales Roundup
Group 1 Expands in South Carolina Group 1 Automotive announced the acquisition of Modern Classic Motors in Hilton Head, SC on March 13. The acquisition includes three franchises: Mercedes-Benz, Sprinter and Honda in Beaufort County. The acquisition expands Group 1's...
The Ultimate Guide to Content Marketing for Auto Dealers
Content marketing is a strategic marketing approach focused on offering content that is so valuable and helpful to consumers and directly contributes to brands' ability to build trust and authority. This, in turn, makes consumers more inclined to choose that brand...
February New Car Prices Down over 2% from Last Year: KBB
The price of a new car continued its decline over the past year in February. An analysis by Kelley Blue Book released March 11 found new-vehicle transaction prices (ATP) was down less than one-tenth of 1% from the revised January figures. The average transaction price...
How Auto Lenders Can Have Success Digitizing Their Securitized Collateral Assets
In the ever-evolving landscape of financial markets, the auto securitization sector stands at the intersection of technological innovation and traditional finance. One of the pivotal advancements shaping this industry is the integration of digital contracting and...
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