Sales & Variable OPS
Jeff Wyler Automotive Family Completes First New Car Sale 100% Online with WylerComplete, a First in the United States
Cincinnati, Ohio, March 20, 2024 – Jeff Wyler Automotive Family announced the first new car sold completely online with its WylerComplete tool. Unlike other dealers who promote “100% Online” buying solutions which are designed to generate a sales lead and a...
EV Voice of the Customer Welcomes EPA Relaxations on Emissions, But Wants More Done on EV Targets
While happy that the Biden Administration relaxed tailpipe limits, a group representing over 5,000 dealerships reiterated a more realistic goal is needed when it comes to the sale of electric vehicles (EV). Announced on March 20 by the federal Environmental Protection...
Stellantis Reaches Emissions Agreement with California
Stellantis reached a deal on March 19 with the California Air Resources Board (CARB) on emissions aligned with the state's efforts to combat climate change. Under the agreement, the maker of Chryslers and Jeeps will comply with California's zero-emissions, light-duty...
Lexus Leads for Third Consecutive Year in Dealer Services
Lexus, Buick and Mini were the top of their category on the latest J.D. Power survey when it came to dealer service. Lexus ranks highest in satisfaction with dealer service among premium brands for a third consecutive year, with a score of 897 out of...
Dealers More Hopeful in Q1 2024: Cox Poll
A recent survey found dealers more optimistic than they were at the end of last year—but are still worried about major economic headwinds consumers are facing. The recently released Cox Automotive Dealer Sentiment Index (CADSI) resulted in a score of 42 out of 100...
Dealer Magazine Preview: Interview with NADA Chairman Gary Gilchrist
We had the privilege of talking with Gary Gilchrist, the 2024 chairman for the National Automotive Dealers Association (NADA) for the upcoming edition of Dealer magazine. Gilchrist is president of Gilchrist Chevrolet Buick GMC, Inc. in Tacoma, WA, a family-owned...
Fisker Pauses EV Production for Six Weeks
In the latest sign of slowing electric vehicle market, Fisker announced on March 18 that it pause production for six weeks as looks to raise more money to stay in business. In a press statement, the company wrote that the pause on the assembly lines was “to align...
Dealer Image Pro Announces New YouTube Web Series: “Dealers in Cars Getting Coffee”
Dealer Image Pro, a leader in automotive dealership merchandising solutions, is excited to launch a groundbreaking YouTube web series titled "Dealers in Cars Getting Coffee." This innovative series is set to redefine the automotive industry's landscape by bringing...
Dealer Service Satisfaction Improves Despite Longer Waits: J.D. Power
While customer satisfaction with the dealer service experience has rebounded, there are still significant issues being faced when a consumer brings his car to be worked on. According to the J.D. Power 2024 U.S. Customer Service Index (CSI) Study released March 14,...
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