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Your customers talk…so listen!

Published: June 3, 2015

I went to the Apple Store the other day (something I’m sure a lot of us have done). You see, I roll with a 4 year old Macbook Air & I love it but the power cord frayed, died, stopped working. Being that I was at work working on some graphic design stuff and realized this mid way through, it was URGENT I get a new one! (Thank goodness the Apple Store is 2.7 miles from my dealership). So I hopped in my car & went over there.

Just like in a dealership (hopefully), as soon as I walked in a nice, friendly Apple Store employee asked me “Is there anything in particular you’re looking for today?) & I said “Yep – I need a new power supply for my Macbook Air – I know exactly what I need.” She said, “They’re along the left wall,” and radioed in her little fancy headset for someone to meet me back there. I had picked up the 45 watt Mag-Safe Power Adapter and looked to him to ring me up. He looked at me and said “What do you need?”

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